Toast Inc reviews

There is no career growth for Customer Care agents, once you are on the Customer Care team they do not want to get you out of it. If you are an educated individual and looking for experience and growth, do not come to Toasts. Toast loves to move up people that have worked as a server or in a restaurant most of their life, but do not seem to move up people that have worked hard for an education. The top three things that will get you some career growth within Toast are 1. Working most of your life in a restaurant, 2. Being friends with management, 3. being friends with most the people on the team that you are trying to get onto.

I got laid off with a larger group of people earlier in the year. They preached “once a toaster always a toaster” and that they’d reach out to people if our roles were brought back. I was in good standing with the company and had hit my metrics so you’d think I’d become a boomerang?? I’ve applied to 4 sales roles since then and they’ve rejected me each time. They’re liars.