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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,690 total reviews)
      avatar

      Aman Narang

      78% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Aug 26, 2021

      Life Changing Culture

      Technical account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am a raving fan. If you want to take your professional development into your own hands, be empowered by your leadership to grow your skills, and desire a healthy, happy work environment, get on the Toast ship! It's the best place to work, and get ready to work hard to achieve what you could never think possible with a team. Not for the rest on your laurels type!

      Cons

      Pay could be slightly better for any titled role in a similar market, not on top percentile, but benefits, resources, and options more than make up for it.

      avatar
      Toast Inc Response
      4y
      Thank you so much for sharing this wonderful review, and for your many years as a dedicated Toaster! I'm so pleased to hear how much you've enjoyed your experience. I couldn't agree more- our CSers are driving the business forward, while offering top notch support to our customers every day. We couldn't do it without all of your hard work! - Emmanuelle Skala, SVP of Customer Success
      2.0
      Aug 25, 2021

      Do not recommend

      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, which is revolutionary for the industry.

      Cons

      Unrealistic, discouraging training program that critiques every little thing you do, which doesn’t stop after completing the training. Extremely micromanaged, down to every detail of the sales process which is discouraging for a sales rep at any level of experience. Management is inexperienced and seems to be promoted based off of only sales numbers vs skill and people management. Was difficult to navigate through company politics and unfair advantages given to more tenured reps. The territories were not valid in terms of opportunity nor were fair and comparable to other reps in surrounding areas. The territory seemed to seal the fate of your success, if you did not have an evenly mixed territory of urban and rural parts you were set up for failure. I would not recommend this company to anyone I know or care about.

      avatar
      Toast Inc Response
      4y
      Although I am saddened that this was your experience, I am grateful for your feedback. Our company values are at the heart of everything we do, so to hear that you did not see them reflected in your day-to-day life is disappointing. At Toast, we pride ourselves on giving employees the resources and tools they need to meet their career goals, which includes a robust and thorough managerial training program. We have found that this program not only helps rising managers meet their goals, but also teaches them how to best support and motivate all members of their teams. I would be interested in hearing more about your time at Toast. Please don't hesitate to reach out to me directly on LinkedIn if you would like to discuss further. - Joe Starzec, VP of Sales
      5.0
      Aug 23, 2021

      Excellent culture and team!

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always striving to listen to both customers and employees to be the best!

      Cons

      None at this time -

      Viewing 1192 - 1194 of 1,690 Reviews
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      ReviewsToast Inc reviews

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