Toast Inc reviews

3.8

69% would recommend to a friend

(1,672 total reviews)
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Aman Narang

78% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 26, 2025

Nepo at its finest

Recommend
CEO approval
Business Outlook

Pros

- Decent compensation - Decent benefits - Nice work pace - Large engineering presence

Cons

- Don't expect growth unless you're coming from Square or somewhere that the engineering managers worked for before. Nepotism is extremely prevalent here. - You need broad shoulders to carry the blame you'll get when issues arise - Toast will hire less-experienced engineers to elevated positions, and then require the tenured employees to pick up the slack, all while never promoting from within.

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Toast Inc Response
9mo
Although this was a difficult review to read, we appreciate your feedback. It seems you have a lot on your mind. Since your review indicates that you're a current employee, we encourage you to reach out to your People Success Partner so we can discuss these concerns in more detail.
3.0
Apr 7, 2025

Meetings Overload

Recommend
CEO approval
Business Outlook

Pros

-remote -generally nice and collaborative coworkers -benefits and comp if you joined at a low stock price.

Cons

-Crazy amount of meetings (20+ hours/week) to result in no decisions/progress. More often than not, there are times when you have 3-4 hours of back to back to back meetings and no time to take a dump or do actual work. Then if you are in an org that needs to interface with overseas teams, expect meetings at night from 8pm-10pm. This means no down time to watch TV, go out for date nights, putting your kid to sleep. I would not recommend to join such a team unless you are single or just really don’t like your family. -general disorganization where you need to monitor random channels with hundreds of people who shoot out random questions into the void. Requirements and design decisions change on a whim. -decisions by committee where everyone can provide different opinions and no one is there to make a final consensus.

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Toast Inc Response
1y
Although this review was difficult to read, we're grateful for your feedback. Since your review indicates that you're a current employee, we hope that we can discuss your concerns further and improve your experience. Please reach out to your People Success Partner so that we can best support you.
Viewing 130 - 132 of 1,672 Reviews

Glassdoor has 1,780 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.