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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,674 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Feb 2, 2022

      Fast-paced with lots of growth opportunities

      Territory account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working in restaurants in the field Stock options Massive opportunity to learn Middle management is great and so are your teammates. Great, collaborative team atmosphere despite being remote in the field. 100% the best product on the market. You have that confidence going into meetings. Comped meals each day

      Cons

      Tons of information to start - steep learning curve Work/life balance is hit or miss Can be high-pressure (but so is every sales position) Shrinking territories as the company grows. Feel like you need to do more with less.

      avatar
      Toast Inc Response
      4y
      Thank you for sharing this review. I'm very happy to see that you're enjoying many aspects of your Toast experience, and I agree that we have a stellar team here. I'm thrilled that you are excited about our product offerings- it is rewarding to sell a product that you love. I really appreciate your feedback here as well. I agree that sales can be demanding, but I hope you feel supported and encouraged by your teammate. If you'd like to discuss anything further, my (virtual) door is always open! - Joe Starzec, VP of Sales
      1.0
      Nov 1, 2021

      Not worth it

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing honestly, you can find a company that treats you better elsewhere

      Cons

      Very sales bro cultured with no investment in your personal growth. The second you're not performing to their standards you will be let go. You can find a better place to work elsewhere

      avatar
      Toast Inc Response
      4y
      Thank you for sharing this feedback, and I'm sorry to hear that this was your experience. At Toast, we pride ourselves on helping employees reach their goals and giving them all the resources they need to do so. I'm disappointed that you did not feel this support while you were with us, and I'd love to better understand your experience. Please reach out to me directly on LinkedIn if you would like to discuss further. - Joe Starzec, VP of Sales
      2.0
      Sep 9, 2020

      Heartbreaking to see what the company has become....

      Onboarding consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Insurance, benefits, company provided equipment.

      Cons

      Unfortunately like many companies Toast was hit hard by the pandemic, however, I feel that they cut too hard too fast, and absolutely killed everything that both employees and customers alike enjoyed about the company itself. Pre-Covid-19 The culture and company was thriving, it was "the place to be", however once Covid hit the restaurant industry the leadership team took DRASTIC measures - and were pretty sketchy about how and why they did some of the things that they did. When you wipe out an entire department just to "rebrand them" and over work your employees it isn't a good feel. Not only did the Toast Customers feel the pain the employees did as well.

      Viewing 148 - 150 of 1,674 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,782 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.