Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,781 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (192) , Software Engineer (52) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 225 reviews)); "great people and very hard working" ((in 133 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 133 reviews)); "There is good work/ life Balance" ((in 76 reviews)); "Unlimited PTO (that's encouraged)" ((in 53 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"COVID layoffs" ((in 44 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 17 reviews)); "lack of diversity" ((in 10 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,673 total reviews)

Aman Narang

78% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

2.0

Jun 24, 2022

Dishonest about work life balance

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Energetic Fast paced Lot of opportunity

Cons

Poor work life balance Poor onboarding Dishonest

Toast Inc Response

3y

Thank you for taking the time to share this feedback. Aside from our flexible PTO policy, I'm happy to share that we've invested thoroughly in programs and resources to ensure employees are able to find a comfortable work/life blend. We know that's not always easy with our lofty goals and fast-paced culture, but we are committed to supporting employees in their holistic wellness. We wish you the best of luck in your future endeavors!

3.0

Mar 29, 2022

Toast AE Role

Territory account executive

Recommend

CEO approval

Business Outlook

Pros

Great Company, Awesome Sales Training, Great Leadership, Great Product, & Full Benefits

Cons

Full Sales Cycle, No Outbound BDR team, High Quota, Territories don't change your quota, & you have to be Customer Support, BDR/SDR, Sales, & Business Operations because nothing gets done otherwise

2.0

Mar 25, 2022

Unfortunate Circumstances

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment, remote option, flexible PTO and ERGs for internal employees

Cons

Extremely competitive culture, push for results over quality of work; others praised for number of “go-lives”, but missed key tasks in implementation, while others who may not have had as many go-lives but built strong relationships with clients were reprimanded; pay was not enough the job

Toast Inc Response

4y

Thank you for sharing this review. Our mission is to empower the restaurant community, and we do that by fostering relationships, understanding customer needs, and training our employees to be the best partners possible. I'm sorry this wasn't reflected in your experience, and we wish you the best of luck in your future endeavors.

Viewing 145 - 147 of 1,673 Reviews

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Jobs at Toast Inc

Cashier/Customer Service Team Member

Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Dishonest about work life balance

Toast AE Role

Unfortunate Circumstances

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Jobs at Toast Inc