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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,672 total reviews)
      avatar

      Aman Narang

      78% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Senior management

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Sep 25, 2019

      Great Place, Great Growth, Great Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Core Values, Market Vision,Product Need. Credit to the founders for sticking with the plan and executing.

      Cons

      Company is growing lightning fast, this means lots of work, work hours and stress, if you can't take the heat, you may not want to enter the kitchen!

      5.0
      Sep 20, 2019

      Toast Review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started my sales career here at Toast about a month after I graduated and I couldn't have asked for a better company to start my sales career. Sales Associates (SAs) are given all of the tools and resources that are needed to be successful in this role. I'm incredibly grateful for the culture and collaborative sales environment that Toast fosters. I can't speak highly enough of the resources offered to SAs that help to advance their careers. As someone who struggled as an SA early on, I can confidently say that if you are willing to work hard, are receptive to coaching, and have the desire to be successful, the possibilities are endless.

      Cons

      As with any company that is growing as rapidly as possible, there are always going to be growing pains. While there are definitely things that I think could be improved about the company, senior leadership has done a good job of being very transparent about all of the changes that are happening within the organization.

      avatar
      Toast Inc Response
      6y
      I love that you launched your sales career here with us! I’m so happy to hear that the team was able to provide hands on support and coaching to help you succeed in your role. I look forward to seeing your continued success! - Adam Mavrikos, VP Sales
      2.0
      Sep 17, 2019

      Still a lot of growing to do

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Toast are great! Not a bad apple in the bunch! It was fun interacting with them on a daily basis.

      Cons

      The work is VERY stressful, especially in Support. There was a LOT of turnover. Also, there didn't seem to be an interest from management to make a better product. Rather, the focus seemed to be on "going public," which means making a product just good enough to sell, but not spending a lot of effort making it better. Sales were more important.

      avatar
      Toast Inc Response
      6y
      Thanks for sharing and for calling out these opportunities for improvement! Feedback like this helps us grow better. I’m sad to hear that you found your role to be overwhelming and stressful. Support is at the core of our Customer Success philosophy, and we are continuing to invest in product enhancements and trainings that enable our team to best support our customers. I genuinely appreciate your contributions to Toast over the course of your tenure, and I wish you all the best! - Emmanuelle Skala, SVP Customer Success
      Viewing 1525 - 1527 of 1,672 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,780 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.