Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,777 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (192) , Software Engineer (52) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 213 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 146 reviews)); "great people and very hard working" ((in 136 reviews)); "Work Life balance is good" ((in 83 reviews)); "Great company culture and perks." ((in 49 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 41 reviews)); "Managers and time management is bad" ((in 29 reviews)); "Long hours and dealing with unreasonable customers." ((in 17 reviews)); "lack of diversity" ((in 9 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,669 total reviews)

Aman Narang

78% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,669 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Mar 11, 2019

AWESOME place to work

Recruiter

Recommend

CEO approval

Business Outlook

Pros

No ego, very collaborative environment, everyone has a voice, hard work but very rewarding, everyone is very passionate and enthusiastic about the company.

Cons

could improve the on boarding process

5.0

Mar 11, 2019

Great place to develop and grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

We are company focused on people development. Our people are our most important asset and are creating a culture of learning and development to support this growth and engagement. If you are looking for your first job or wanting to make a career change Toast is the best place to do this. We work hard, and we play hard. Our company culture is unique from any other place I have worked . We are a big family, one with no ego, focused on team work and collaboration. We say it and we do it!

Cons

Like any company with explosive growth we have growing pains. We recognize what these are and are working very hard to improve them daily. For some, ambiguity may be difficult, but at if you like challenge and change Toast is the place for you!

Toast Inc Response

7y

Thank you for sharing this! We’ve been working really hard to get our culture recipe right, and feedback like this is always great to hear. We wouldn’t be where we are today without awesome Toasters like you! - Chris Comparato, CEO

5.0

Mar 11, 2019

Toast is Amazing!

People operations

Recommend

CEO approval

Business Outlook

Pros

At Toast, we work with very genuine people and they love to come to work here. The work/life balance the company offers is beyond expectations. People work harder and want to do more because Toast does so much for them,

Cons

It's growing rapidly so there are changes after changes but employees just roll with it.

Viewing 1561 - 1563 of 1,669 Reviews

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Jobs at Toast Inc

Cashier/Customer Service Team Member

Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

AWESOME place to work

Great place to develop and grow

Toast is Amazing!

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Jobs at Toast Inc