Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,783 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (52) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 222 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 139 reviews)); "great people and very hard working" ((in 135 reviews)); "good work life balance for the most part" ((in 81 reviews)); "Great company culture and perks." ((in 47 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"There are constant layoffs or restructuring." ((in 41 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Low salary, felt like you'd be fired if you didn't hit your monthly number." ((in 19 reviews)); "Long hours and dealing with unreasonable customers." ((in 17 reviews)); "lack of diversity" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,675 total reviews)

Aman Narang

79% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,675 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

Oct 23, 2024

Incredible benefits, low integrity

Smb account executive

Recommend

CEO approval

Business Outlook

Pros

Dream working atmosphere for young business professionals. Caring team and employees, great benefits, mental health pay, UPTO. Great product and lots of R&D.

Cons

Sales is sales. Don't expect to be able to sell a solution that customers actually need, expect to dangle hopes and dreams of tens of thousands of dollars in additional revenue by selling bloated software packages in front of mom and pop dive bars and pizza joints off of old county highways. Google "Toast online ordering fee" to see what measures are being taken to squeeze every penny out of folks.

1.0

Oct 15, 2024

Avoid this company

Candidate experience specialist

Recommend

CEO approval

Business Outlook

Pros

The company gives you some flexibility

Cons

- Lack of transparency - Constantly changing procedures - Micromanagement - Overhiring, followed by layoffs at will -Disrespecting employees during maternity leave or PTO by sending communications during their leave - Forcing employees to return to the office on their terms, dictating when they need to be in

3.0

Sep 6, 2024

Toast has changed as new execs come in

Manager, customer care

Recommend

CEO approval

Business Outlook

Pros

Flexible PTO. Remote. Health care. You will come across many good people.

Cons

Culture has become toxic positivity. Executives that manage through spreadsheets, lacking empathy for their people. Outsourcing more teams. Work/life balance is bad, depending on the team you work for. The bottom line is greater than customer's and employees now. Hiring more external, little room for growth. Senior leaders out of touch with employees below them.

Viewing 172 - 174 of 1,675 Reviews

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Jobs at Toast Inc

Cashier/Customer Service Team Member

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Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Incredible benefits, low integrity

Avoid this company

Toast has changed as new execs come in

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Jobs at Toast Inc