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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,676 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      2.0
      Jun 14, 2022

      Just a Number

      Onboarding specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      “Unlimited” PTO Salary Half days Some cool co workers

      Cons

      Arbitrary promotion opportunities Upper management plays favorites No one outside of the customer service department knows how to handle adversity Treated like a number, rather than a human, despite high productivity

      avatar
      Toast Inc Response
      3y
      Thank you for sharing this feedback. Since your review indicates that you are a current employee, I am optimistic that we have an opportunity to make things right here. I am so sorry to hear you feel like a number. No one should feel that way, and we want all employees to know that they have equitable opportunities to reach their career goals with us. I'd love for you to put time on my calendar so I can learn more about your experience. Please reach out to me, your People Success Partner, or a member of the Employee Relations team- we are all here to support you and your continued growth at Toast. - John Akalaonu, VP of Customer Onboarding
      3.0
      Apr 9, 2022

      A lot of us are here for the vision and mission, not the culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO Coworkers that are empathetic and hardworking. Equity

      Cons

      Lots of growing pains and demands now that we’re public. Unqualified leadership in critical business areas. Burnout. Nepotism.

      avatar
      Toast Inc Response
      4y
      Thank you for sharing this review. You mention some serious concerns here, and we want to make sure you have the support you need to successfully continue growing your career with us. As we continue to mature as a company, change is to be expected, but we never want employees to feel overwhelmed or unheard. Your thoughts are very important to all of us - we encourage you to reach out to your manager or people success partner to discuss further.
      3.0
      Feb 16, 2022

      Chaotic SaaS environment

      Implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary and benefits, some good coworkers

      Cons

      Disorganized company with very little emphasis on doing things correctly - quantity over quality

      Viewing 184 - 186 of 1,676 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,785 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.