Toast Inc reviews

3.8

69% would recommend to a friend

(1,676 total reviews)
avatar

Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Nov 14, 2019
Recommend
CEO approval
Business Outlook

Pros

The product is years ahead of most competitors. The potential upside is massive. Tons of green space.

Cons

- Far too corporate for what they tout as a place to grow your career quickly - Compensation - Limited Stock Options: act like they are already a publicly traded company and don't use this strategically to incentivize employees to stay. - Time to Pay - Atrocious - Limited Career Growth - Nothing Defined Internally - Sales Leadership is "ehhh" - not impressed - Chris CEO, enjoys the limelight doesn't really provide much substance.

2.0
Jul 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Free food and "unlimited paid time off".

Cons

Lack of structure, lack of communication, band-aid fixes, buggy/low quality product, phony company culture(which doesn't even apply to THE WAREHOUSE) and values which you're pressured to buy into, no real path for advancement, no bonuses, lack of respect, incompetent employees, manager is almost never present and tends to patronize.

avatar
Toast Inc Response
6y
I’m sorry that this was your experience with our team. We definitely don’t want people leaving Toast with such a negative feeling. If you would like to discuss this further, please feel free to reach out to me directly on LinkedIn. - Anthony Fusco, Sr. Director, Hardware & Manufacturing Operations
4.0
Dec 12, 2018

Business Development Rep/Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Workplace benefits Catered lunches and fun team events Supportive and collaborative team members Immediate management is empathetic and supportive Solid career progression paths with managers helping you get there

Cons

Disconnect between Omaha office and HQ Less resources for success than the Boston office Some extreme pressure/stress to do well Condescending management from Boston towards Omaha team

avatar
Toast Inc Response
7y
Thank you for sharing this feedback! It makes me really happy to hear that you've found such a great support system at Toast. However, I'm disappointed to hear that you feel a disconnect between the Omaha and Boston offices. Omaha is an integral part of our success story, and I'd hate for anyone to feel differently. I'd welcome the opportunity to hear more about your experience, and be as transparent as possible with you in answering any questions you have about Toast, the SA program, etc. Thanks again for your feedback. - Adam Mavrikos, VP Inside Sales
Viewing 196 - 198 of 1,676 Reviews

Glassdoor has 1,785 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.