Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,785 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (54) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 223 reviews)); "Great benefits and you get to work with restaurants" ((in 151 reviews)); "great people and very hard working" ((in 133 reviews)); "There is good work/ life Balance" ((in 76 reviews)); "Unlimited PTO (that's encouraged)" ((in 51 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 43 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 9 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,676 total reviews)

Aman Narang

79% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

1.0

Jul 30, 2020

Snake company.

Account executive

Recommend

CEO approval

Business Outlook

Pros

Nothing whatsoever, unless you like micro-mangers.

Cons

Culture sucked. Just a CC processor that cons people.

Toast Inc Response

5y

I’m sorry to hear that your Toast experience didn’t meet the high standard that we hold ourselves to for all employees. I’m happy to chat further to better understand where we missed the mark. Feel free to set up time to connect with me. Jonathan Vassil, SVP/ GM, SMB

3.0

Jul 21, 2020

Good Crew, Mediocre Product

Managed implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Nice, competent folks in this department. Great benefits. Strong culture of knowledge-sharing.

Cons

Cross-team/department communication is non-existent. Salesforce was the wrong tool to be using for Implementation. Product we were working on wasn't very good, and process changes were hard to come by.

3.0

Apr 21, 2020

All that glitters is not gold- don't believe the hype

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Product is really good and really is an industry leader Training and support are good and so are the people you work with Severance package was decent Fun and relaxed culture

Cons

Was not "the opportunity of a lifetime"..Did not hold true to their promises of promotions and were not truthful in what it takes to get to the promotions and bonuses The lack of experience and leadership in sales became very evident when the COVID disaster started to appear You start with a very low base-pay and no commission Spent money wildly on yearly kick-off only to come up short when things hit the fan

Viewing 244 - 246 of 1,676 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member

Cashier/Customer Service Team Member

Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Snake company.

Good Crew, Mediocre Product

All that glitters is not gold- don't believe the hype

Top companies for "Compensation and Benefits" near you

Jobs at Toast Inc