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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,681 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      3.0
      Aug 16, 2023

      Great until you run into poor management

      Territory account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay Great company Great overall leadership and coworkers

      Cons

      It was all fun and games until you bump into upper management with poor leadership skills. Bound to happen at every company but I especially hated how it would affect everyone’s mood on the team.. at the time at least. Favoritism and frequent gossip

      avatar
      Toast Inc Response
      2y
      Thank you for sharing this review and your many years as a dedicated Toaster. We take our leadership development seriously and have a robust manager development program in place to ensure managers at all levels of the organization are equipped to empower and support their teams. If you would like to discuss your experience further, please reach out to me on LinkedIn. -Joe Starzec, SVP of Sales
      3.0
      Aug 6, 2023

      Ok

      Payments analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO and usually no issues getting requested time off approved

      Cons

      Salary isn’t competitive for Boston, hard to build a community since most people are remote

      3.0
      Jul 15, 2023

      My experience with Toast

      Tax operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed working with an amazing team! I liked how much Toast cares about the diversity and inclusiveness of every Toaster. I also enjoyed being able to work remotely.

      Cons

      Toast is much smaller compared to bigger companies; however, they still have a “corporate” mindset. They will terminate you whenever they want. Even for a simple mistake that anyone could have made. They do not seem to care about the work of their employees and how much of an asset they were for the company. I did not receive the proper training on certain processes, which ultimately led to my termination.

      avatar
      Toast Inc Response
      2y
      Thank you for taking the time to share your feedback. At Toast, we greatly value and appreciate the passion and dedication our employees bring to their work. Through our training programs and extensive resources, we strive to support Toasters in their professional development and empower them to succeed. We wish you the best of luck in your future endeavors.
      Viewing 283 - 285 of 1,681 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,790 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.