Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,790 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (55) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 220 reviews)); "great people and very hard working" ((in 133 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 133 reviews)); "Work Life balance is good" ((in 77 reviews)); "Unlimited PTO (that's encouraged)" ((in 52 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 41 reviews)); "Managers and time management is bad" ((in 32 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 10 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,681 total reviews)

Aman Narang

79% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,681 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

3.0

Feb 4, 2023

Good Company Culture but Management is Lacking

Senior customer care expert

Recommend

CEO approval

Business Outlook

Pros

Great benefits, office space, colleagues are great

Cons

Horrible work life balance, culture is set up to make you stay in office and do more work after your shift, laid off half the workforce in the pandemic, senior agents are left with no support from leads or growth

4.0

Aug 23, 2022

Good but stale

Account executive

Recommend

CEO approval

Business Outlook

Pros

Career development. Can make your own schedule.

Cons

Turn and burn. Monthly quotas and sometimes not within reason

Toast Inc Response

3y

Thank you for sharing. I'm excited to see how you grow your career with us! Please be sure to work with your manager around quota expectations- we are here to support you.

3.0

Jul 23, 2022

Salary

Director sales operations

Recommend

CEO approval

Business Outlook

Pros

Great People all around and leadership

Cons

Work life balance grew difficult with manager

Toast Inc Response

3y

Firstly, I'd like to thank you for your many years of hard work as a Toaster. I'm so glad you were able to develop professionally with us, and that you enjoyed working with your teammates. I'm sorry to hear about your work/life balance struggles. This is something we continuously strive to improve on. I'm not sure when you left Toast, but I'm pleased to report that we've developed new programs and resources to ensure all Toasters feel balanced and supported. We wish you the best of luck in your future endeavors.

Viewing 286 - 288 of 1,681 Reviews

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Jobs at Toast Inc

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Cashier/Customer Service Team Member

Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Company Culture but Management is Lacking

Good but stale

Salary

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Jobs at Toast Inc