Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,790 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (55) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 220 reviews)); "great people and very hard working" ((in 133 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 133 reviews)); "Work Life balance is good" ((in 77 reviews)); "Unlimited PTO (that's encouraged)" ((in 52 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 41 reviews)); "Managers and time management is bad" ((in 32 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 10 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,681 total reviews)

Aman Narang

79% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,681 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

2.0

Jun 14, 2022

Bad management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good location, snacks and flexible hours

Cons

Poor leadership and management Too many people and no structure Poor benefits Terrible pay Frat culture

2.0

Jun 12, 2022

Going Public Has Changed the Company

Director

Recommend

CEO approval

Business Outlook

Pros

World-class product Good pay and benefits Plentiful growth opportunities for individual contributors

Cons

Work/life balance Internal bureaucracy Not enough growth opportunities for leadership

Toast Inc Response

4y

Thank you for sharing your thoughts here. Although change can be challenging, we are very optimistic for the future of Toast, and are grateful for the passion our employees bring each day. I'd encourage you to reach out to your People Success Partner to discuss the concerns you've mentioned here. They will be able to help you find a better work/life blend, discuss growth opportunities, and provide resources to help you reach your goals at Toast.

4.0

Mar 30, 2022

Sales Department

Sales manager

Recommend

CEO approval

Business Outlook

Pros

The best product in its space Good benefits Equity grants

Cons

Post IPO pressure A lot of changes (unrealistic to keep up without impacting culture) Below pay compared to other SaaS companies Customer Care puts a nig strain on mid-level management

Viewing 289 - 291 of 1,681 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member

Cashier/Customer Service Team Member

Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Bad management

Going Public Has Changed the Company

Sales Department

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Jobs at Toast Inc