It feels like a massive pyramid scheme. They basically hire people on, knowing most will quit, then their sales leader just takes all the clients. They expect you to make 120 calls a day in 2 hours, then spend the rest of the day chasing people on the streets and bothering people at their office. I saw 18 different people leave within less than a year. And I after I left, I know at least 8 more than quit too. Even the most motivated people, who did the calls and the work, quit within a year.
They tell you you can easily make 100 k a year but it happens to basically no one. And the ones who do reach the goals, are miserable and run around all day like a chicken with their heads cut off. They use phrases like "money making activity", which means they shame you for doing things like alterations or putting in orders during 7am - 5:30 pm since those aren't "money making". They will tell you stories of reps sleeping at the office because they didn't book enough appointments as if that's normal. Or slyly shame you for not being there from 6 am - 6:30 pm. Or tell you that you're not thinking like a 'business owner' if you leave at 5.
Some of the leadership genuinely care, but some of them only care if you're doing well. I've seen people get ignored if their sales weren't on par. There are some good people at the company, but not enough to make it worth it. They can also get super involved in your personal life. One of the sales leaders has made extremely intrusive and honestly gross comments, mostly to the women. Oh side note, they push random religious jargon, which isn't a problem for many, but I found it odd.
There is no one I know who wishes they stayed at Tom James or regrets leaving. It's not impossible to be successful there, but honestly not worth all the BS. You can find a much better company
