Tom James Company reviews

3.8

67% would recommend to a friend

(894 total reviews)
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Todd Browne

90% approve of CEO

70% positive business outlook

Tom James Company has an employee rating of 3.8 out of 5 stars, based on 894 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

894 reviews
1.0
Nov 22, 2025

Absolute Scam

Recommend
CEO approval
Business Outlook

Pros

You do indeed make money

Cons

The absolute definition of a pyramid scheme. Meetings at 7:30 to talk about your days - leaders make you feel guilty if you had a bad day. Very curly religious feel. Long hours for no pay, when you quit - your clients go to ONLY the top leaders in your office - NOT the new partners who are striving to improve.

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Tom James Company Response
7mo
Without being argumentative, we do like to take the opportunity when relevant to point out to any potential readers’ feedback that is factually incorrect. While we appreciate feedback of any variety, it's also important to be factual: - "pyramid schemes" by nature are companies that build revenue through representative fees in addition to actual product sales. An MLM will typically charge for training/conferences, offer no benefits, hire only 1099 contractors, and in some cases require representatives to commit to purchasing a certain amount of product. By contrast, Tom James covers training 100%, including two week-long international conferences to locations like the JW Marriott-Marco Island or, this year, the Hilton Downtown Austin. All expense paid for the employee. We provide fully comprehensive medical coverage, a robust benefits program, and our employees are W2'd employees. We offer a traditional 401(k) matching program, employee ownership, and also a profit sharing program where we share our profits back to the employees at the end of each year. Yes, we are a direct sales company, but absolutely no, we are not an MLM or pyramid-style company. We realize it takes time, a lot of hard work, and determination to build your own business. Tom James is dedicated to providing training, coaching, technology platforms, 1-1 meetings, lucrative monthly bonuses and a positive culture in order to empower our Sales Professionals to be successful. Our number one goal is building people. Thank you again for your comments. Best of luck to you.
5.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Uncapped income, employee commitment to growth, trips, bonuses, stock opportunity

Cons

Schedule can be challenging to get used to, you get what you put into it!

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Tom James Company Response
7mo
Thank you for taking time to write a review. We are truly happy to see that you are pleased with your career at Tom James and are taking advantage of some of the lucrative opportunities we offer. It is important to us that each person at Tom James Company has the opportunity to build a long-term career for himself or herself. Feedback from current and past employs allows us to continue to grow and develop our opportunity for everyone.
2.0
Jun 10, 2025

Not good long term

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, get to work with successful people

Cons

Pay isn’t high enough for the work you put in, you either grind or you sink

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Tom James Company Response
1y
As a company that really strives to build and develop people, we are sorry to hear you had a negative experience. If there are any situations that you would like to discuss privately in more detail, we are always open to talking—just email careerdivision@tomjames.com. We want you to know that Tom James values your review and considers all comments. Thank you for taking the time to leave a review.
Viewing 127 - 129 of 894 Reviews

Glassdoor has 966 Tom James Company reviews submitted anonymously by Tom James Company employees. Read employee reviews and ratings on Glassdoor to decide if Tom James Company is right for you.