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Top Guard Security

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Top Guard Security reviews

2.8

37% would recommend to a friend

(130 total reviews)

Nicole Stuart

53% approve of CEO

31% positive business outlook

Top Guard Security has an employee rating of 2.8 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Top Guard Security employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

130 reviews
5.0
Dec 18, 2013
Recommend
CEO approval
Business Outlook

Pros

My Manager listens to what I have to say and when I bring up a site problem, there always seemd to be someone he can call upon to help me fix it. It means lot to me that they not only have holiday and vacation pay, but they also encourage me to take the time

Cons

The industry isnt meant for earning big bucks-what I want is stability and support-and I get that from the office and from the site supervisor.

5.0
Dec 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Helpful staff, great customer service, and family oriented environment. The account manager take great pride in their work, and it shows in the way they word with their officers.

Cons

None that I can think of; security companies have high turnover in this field, however Top Guard has the lowest in the region. Its because of the time and consideration they put towards their officers.

1.0
Aug 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Sometimes there is flexibility for schedules.

Cons

They bid SO low on contracts to wash out the (better) competing companies, that they cannot pay their staff adequately. Most sites pay less than $10/hr. There are unarmed sites that pay more than hard, complex sites that are armed and require special ID, clearance and training. Management can't get their head out of their rears! They're so unorganized they won't communicate in the offices. So dispatch, account managers and overnight staff will call you multiple times regarding the same info everyone else contacted you for. It wastes everybody's time from top to bottom, and its inconvenient and annoying. Uniforms are cheap, tear, rip and look like they're from a halloween store. And they only give you 2 shirts and 2 pants. Expect to do laundry almost daily. Sites can be nice, but more often than not, its less than pleasant. You'll be stuck in a small booth that has warm A/C, inadequate lighting, insects, no sun protection, and no proper bathroom. Somes sites will be secured, and there are no people and they expect you to not so much as read a book, but rather you stare at a wall for 8 hours. Or it is in an area like a Food Lion lot and your most common interactions are with unmanageables from particular demographics.

Viewing 124 - 126 of 130 Reviews

Glassdoor has 131 Top Guard Security reviews submitted anonymously by Top Guard Security employees. Read employee reviews and ratings on Glassdoor to decide if Top Guard Security is right for you.