Topgolf reviews

3.3

51% would recommend to a friend

(4,966 total reviews)
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David McKillips

16% approve of CEO

35% positive business outlook

Topgolf has an employee rating of 3.3 out of 5 stars, based on 4,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Topgolf employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

It is a fun work environment at first

Cons

They bring you in with all of these perks you get while working there then slowly you realize it is a bigger pain and not worth it because there are so many rules and regulations even as managers. The upper management just looks after them selves and everyone else gets the blame for not being to budget , not being busy enough, not get reports in on time, etc. They start their pay lower and expect you to work 50+ hours a week. You can go over and beyond for this company and no one will mention it or even say Thank you!

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Topgolf Response
9y
Hello, We appreciate your honest feedback. The well-being of our Associates is of the utmost importance to us. Your review does not depict the Topgolf culture that we are so passionate about, and we need this insight to continuously drive our Caring Core Value.
3.0
Aug 22, 2016
Recommend
CEO approval
Business Outlook

Pros

The associates are what makes this job great. Everyone is willing to you help out and it doesn't matter what position you work. This really encompasses the one team aspect of the job. The job is really fun. If it wasn't for the people I worked with on the floor each day then I would have left this job way before I college started this fall.

Cons

The hours long are horrible and they cut all bayhosts back to 4 days instead of 5 in order to avoid overtime so managers could get their bonus. Good luck getting family meal so you may as well bring your own lunch to put in your locker. The gossip is ridiculous and there's a lot of cliques with the older bar employees. No real growth opportunities. It seems like they hire managers with no real experience or personality. Management here is terrible.

1.0
Jan 21, 2016

Shady with pay

Recommend
CEO approval
Business Outlook

Pros

50%discount on food Free play Associates are very close There are locations all over the U.S. so if you decide to move you can transfer your job.

Cons

This location does not promote. If they do promote you either do not receive a pay raise or they will give it to you then later take it away with no notice. It seems that the managements bonuses are effected by the departments spending,and it causes a conflict of interest because the operations manager (GM) makes it his priority to keep costs down to the point where employees are paying the price and working with extra limited department budgets. Many departments paychecks are messed up consistently. Someone has gone in and changed employees pay rates on numerous occasions. I say that because how else could numerous employees have agreed on x amount as pay then when they look at their paycheck break down they see that it is now y. Once you notice that you then have to prove that you were in fact getting x amount an hour. There is also shady business with the tipped pay. When you bayhost it is difficult to ensure your check is correct because the number they give you as what you earned for the night is before tip out. (4% to bartender and 1% to barback for all alcohol, 1% of all charged tabs to busser, 1% of food to food runner). We are paid every other Friday. We do not see a break down of what amounts were applied for what day it is just the hourly rate by hours, and the tipped pay. Many of the bussers pay were inaccurate. They would receive the same amount of tipps for 30 hours as they would for 75 hours. The same bussers checks were always higher than others when they worked same days/hours. No way for bussers to ensure that they receive all of their tip out. Event ambassadors get paid a comission of all food, beverage, and rooms an event books. They used to see a breakdown of all commission charges, but with the paychecks consistently being incorrect the ambassadors being able to keep track of all event charges was annoying and time consuming for managing to discover where the error had occurred. Current protocol does not allow event ambassador to know what the commission breakdown is and they are not allowed to know the amount until the next business day which makes it difficult to keep track of all commission pay. Management inputs pay each day. There are many easy mistakes that get made with the input system in place. It could be anything from forgetting to list someone to just typing the wrong number, but if the employee did not keep track of their pay they may not realize their pay was incorrect but if it seems off they do not have proof of what it should be.

Viewing 28 - 30 of 4,966 Reviews

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