Topgolf reviews

3.3

51% would recommend to a friend

(4,962 total reviews)
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David McKillips

16% approve of CEO

35% positive business outlook

Topgolf has an employee rating of 3.3 out of 5 stars, based on 4,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Topgolf employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Mar 20, 2018

Bay Host

Recommend
CEO approval
Business Outlook

Pros

The best part about this job is that you typically have great coworkers and have the potential to make a good income.

Cons

Long, miserable hours. Bayhosts make little to no money unless they are on an event staff. The people who come in rarely tip anything worth your while.

4.0
Nov 15, 2019
Recommend
CEO approval
Business Outlook

Pros

401k match (vests instantly), solid insurance options, 3 weeks paid vacation plus 8 floating holidays. Great physical environment.

Cons

Too many upper-level managers on-boarding from large, chain restaurant corporations. The only thing they know how to do is slowly kill a brand in the effort to increase top-line sales, anticipating an IPO. Currently, the atmosphere is slowly becoming toxic at the Home Office and National Director levels.

1.0
Mar 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Do not have any pros to speak of about this company or their management and other associates as a former employee.

Cons

-lack of organization, they think their training program is top notch however it is far from it. They need to give more information on things such as; your training schedule, what you need to bring when you are expected to go out of town for weeks at a time, how many days you will actually be out of town, and how many days you are actually required to work. -treat their "valued" associates poorly. They preach their core values but do not stand behind them. The biggest of their values is "caring". They say they care for their associates and they give them the benefit of the doubt or "charitable assumption" however when it comes down to it they don't actually give that to you. -they preach promoting from within and growing their associates however they don't. They choose external candidates and lie about it. -they allow drama and for those that feel inferior to others, bad mouth others. Was thrown under the bus out of nowhere by a "supervisor" and was given the boot out without the ability to explain my side or what really happened. They make you go through weeks of training to explain how "wonderful" their company and company values are but they don't even uphold them when it comes down to it. The preached this "charitable assumption" for 4 days at the week long culture and values training. Instead of the DO actually asking me what really happened or giving me a chance to explain my side, she/he just terminated me. Even if she/he didn't agree with my side he could have given me a chance to correct what I did wrong in their eyes but instead she/he told me she/he was letting me go because "did not fit with the culture" . No chance to discuss what happened or did not happen and did not actually give any reason or a valid reason for termination. -they make you promises when you interview for the company. They sell you the dream and promise you growth and development to get you to take the job but when you take it and actually get there for training you quickly find out that everything they told you to get you to take the position was a lie. I left a great job that paid me much more for false promises. I was terminated over personality conflict with someone who felt threatened by my prior experience in the industry and someone who felt they needed to establish their authority over me at every turn. I have never in my life heard of a company who treats professionals so poorly. Should have been talked to about any issues they might have had and given the chance to A. explain my side of it and B. correct any issues they might have had. DO NOT WORK FOR THIS COMPANY. If you are a professional working in a professional atmosphere and want to continue to do so, find another company because you will not find that atmosphere here.

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Topgolf Response
9y
Hello, Thank you for the honest feedback. We are surprised that your experience did not reflect our Culture and Core Values we are so passionate about. Make no mistake, our Caring Core Value is extremely important to our family culture. At Topgolf, we make all decisions with generosity, kindness, and empathy. Our training program is designed to emphasize our Edgy Spirit and One-Team values, all while providing a fun environment.
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