Is Torrid a good company to work for as a Sales Associate/Keyholder?

Sales Associate/Keyholder professionals working at Torrid have rated their employer with 2.6 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of Torrid employees being 3.3 out of 5 stars. Search open Sales Associate/Keyholder Jobs at Torrid now and start preparing for your job interview by browsing frequently asked Sales Associate/Keyholder interview questions at Torrid .

Does Torrid pay Sales Associate/Keyholder employees well?

Sales Associate/Keyholder professionals rate their compensation and benefits at Torrid with 2.3 out of 5 stars based on 18 anonymously submitted employee reviews. This is 8.3% worse than the company average rating for salary and benefits. Find out more about Sales Associate/Keyholder salaries at Torrid.

How happy are Sales Associate/Keyholder professionals working at Torrid?

23% of Sales Associate/Keyholder employees at Torrid would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Sales Associate/Keyholder professionals have also rated Torrid with a 2.7 rating for work-life-balance, 3.9 rating for diversity and inclusion, 2.4 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Torrid?

Sales Associate (431) , Store Manager (143) , Assistant Manager (114) , Key Holder (99) , Retail Sales Associate (90) , Keyholder (67) , Assistant Store Manager (32) , Part Time Assistant Manager (31) , ASM- Assistant Store Manager (19) , Manager (19) , Full Time Assistant Manager (18) , Associate (17) , Sales Associate/Keyholder (17) , Sales Associate/Key Holder (15) , Retail Store Manager (13)

What are the pros of working at Torrid according to real employee reviews?

"Discount on clothing and great coworkers" ((in 113 reviews)); "the people are great and can make or break the experience" ((in 72 reviews)); "The work environment is fun and friendly." ((in 40 reviews)); "Atmosphere is amazing and the teams are great!" ((in 36 reviews)); "Discount and benefits are good." ((in 30 reviews))

What are the cons of working at Torrid according to real employee reviews?

"Low pay and really no hours." ((in 218 reviews)); "poor management and they want you to do too much for what they pay you." ((in 115 reviews)); "She doesn't know how to hire on good managers for beans because she lacks managerial skills herself." ((in 68 reviews)); "Poor management and upper management will tell you that there is room for advancement but it will take months for them to decide." ((in 61 reviews)); "No hours leaving you no reason to work" ((in 53 reviews))

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Torrid

Torrid Sales Associate/Keyholder reviews

2.6

23% would recommend to a friend

(18 total reviews)

Lisa Harper

22% approve of CEO

31% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Career opportunities

2.7

Work/Life balance

2.4

Culture & values

2.3

Compensation and benefits

1.8

Senior management

Sales Associate/Keyholder employees have rated Torrid with 2.6 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Sales Associate/Keyholder professionals have an average working experience there. Torrid is rated 26% below average by Sales Associate/Keyholder professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

18 reviews

3.0

Jun 10, 2021

Great people

Sales associate/keyholder

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, good discount, ability to move up

Cons

poor customer control, lack of shifts

4.0

Feb 28, 2021

Great company

Sales associate/keyholder

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, Great training, Leadership opportunities

Cons

Hours vary ALOT Sometimes inconsiderate of outside work life (school, family, etc)

Torrid Response

Thank you for providing your feedback! We are very happy to know that you had enjoyed working with us!

4.0

Feb 3, 2021

Great for short term employment

Sales associate/keyholder

Recommend

CEO approval

Business Outlook

Pros

Great team! Great Discount! Good company culture.

Cons

They keep piling on new tasks for employees to do without raising pay or adding incentives to keep employees motivated. You start as a sales associate and then suddenly you are a virtual sales person, a shipment fulfiller, etc. No raise in pay. Not to mention having to take on the responsibilities of the general manager for almost two months because of a staffing hole in another location. They also cut hours pretty harshly after the holidays, I went from working almost 40 hours a week to barely 20.

Torrid Response

Thank you for taking the time to leave us this feedback! We are glad to hear that you are enjoying your team and our company culture here at Torrid! However, we do apologize for the staffing issues. Thanks again for the feedback.

Viewing 13 - 15 of 18 Reviews

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Torrid Sales Associate/Keyholder reviews

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