Tory Burch reviews

3.3

34% would recommend to a friend

(1,459 total reviews)
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Tory Burch / Pierre-Yves Roussel

59% approve of CEO

43% positive business outlook

Tory Burch has an employee rating of 3.3 out of 5 stars, based on 1,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tory Burch employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Jul 19, 2015
Recommend
CEO approval
Business Outlook

Pros

great product, nice shops. great uniform alowence

Cons

they do not promote from within, no movement between store, low salaries , when a GM leaves , they work the AGM to the bone and then they don't promote them, big exodus now in the west coast , out of 6 stores in the west coast the are only 2 GMs and a hand full of AGMs running the stores.

2.0
Sep 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent place to start your career in fashion. Company has grown fast and the name is quite recognized. Quite innovative.

Cons

Culture: While the upper management really tries to nurture collaborative environment, the company simply hired too many wrong people as middle managers for the past few years due to fast growth. Too many people are rather abrasive and rude but are still tolerated for some reason. Lack of Leadership: Most of middle managers (Senior Managers & Directors) have no clue as to how to lead people. Most of them have years of experiences, which makes them capable of doing the jobs themselves, but they are clueless when it comes to leading others. They are often too afraid to ask for the right resources to upper-management (causing the teams to run extremely lean and inefficient) and often see employees as disposables rather than assets. Unclear Career Path: This is primary reason why I would advise anyone to stay away from the company. Because of extremely subjective and useless performance reviews, your promotion is likely to be affected by your manager's situation and favoritism. Promotion is rather dictated by your team's budget rather than your actual performance. In other words, your manager will find reason to NOT promote you if the budget is not there and they are more often than not to fight for you to cover themselves. As for internal mobility, you better forget about it. Your current hiring manager has authority over whether she will let you move to another team and will often prevent you since your team likely is short-staffed. Even if you successfully maneuver enough to move over, you are expected to take responsibilities of 2 jobs for quite a while (Smooth transition means you take both responsibilities unless they hire someone fast and that person can fully do the job). Also, keep in mind that you will probably start at very low level if you move to another function. Work-Life Balance: This will depend on your team. But I would NOT say the company has a culture of respecting your personal life and treating you as a responsible adult. Disorganized: While the demand for the brand is strong enough to carry the company grow, its infrastructure is rather behind. Accountability is often not defined and your work will be extremely manual due to lack of system and processes.

2.0
Nov 3, 2013
Recommend
CEO approval
Business Outlook

Pros

employee discounts, summer fridays, office location being in the Flatiron district

Cons

terrible physical work environment - don't believe the beautiful 8th floor work environment. this is where Tory, design, PR, and her creative team sit. The bulk of the team sits in the other floors working on wobbly plastic desks from ikea that are falling apart. absolutely no windows so air is stale. When one employee gets sick, everyone gets sick. The office temperature is also immensely screwed up and thus it is constantly too cold to concentrate on work. employees are consistently underpaid - market rate is consistently lower than average in senior associate and below levels, but team members are required to perform above and beyond these levels. Keeps saying it is a budget issue but then we see senior management going on lavish offsites way too often, expensive flowers changed daily in the lobbies, unnecessarily pricey caterers hired every day during market. unfair promotions - HR rejects managers' proposals for deserving assistants/associates to be promoted on a merit basis, but then we see many employees being granted promotions way too soon and without merit, and often skipping levels based on favoritism. As a result the company is full of poor managers and directors that are not in fact ready to lead teams. poor work/life balance - consistently work until wee hours of the nights and also required to work overtime on weekends. accumulate so many comp days that do not roll over or compensated if not taken, and with this work schedule one is unable to use up these comp days, nevermind paid vacation days.

Viewing 43 - 45 of 1,459 Reviews

Glassdoor has 1,635 Tory Burch reviews submitted anonymously by Tory Burch employees. Read employee reviews and ratings on Glassdoor to decide if Tory Burch is right for you.