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      Total Expert

      Engaged Employer

      Total Expert reviews

      3.4

      56% would recommend to a friend

      (142 total reviews)
      avatar

      Joe Welu

      64% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Total Expert has an employee rating of 3.4 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Total Expert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      142 reviews
      2.0
      Aug 2, 2022

      Dissapointing

      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting products, however, they are not fully functional.

      Cons

      They are not able to maintain employees. The upper management can't make up their mind.

      avatar
      Total Expert Response
      3y
      Please reach out to a member of the Senior Leadership Team or one of our People Operations folks to discuss your feedback, or please submit feedback to our Q3 Employee Engagement survey so that we can work to improve your experience. We are a growing company and it takes everyone's participation to keep our culture progressing in a positive, healthy way. Open communication is critical, so please reach out.
      5.0
      Jun 6, 2022

      Incredible Journey

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong connection with teammates. Extremely flexible and accommodating. Enjoyable work, lots of opportunities to innovate.

      Cons

      Because it is a fast growing company, some people may be a bit intimidated by the pace of change and the performance environment. That isn’t really a con if you have the right personality.

      avatar
      Total Expert Response
      3y
      So happy to hear that you continue to have a positive experience here at Total Expert. Thank you for the feedback.
      5.0
      May 10, 2022

      The bad reviews don’t speak for us all

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having previously been with a Fortune 500 company with absolutely zero culture, terrible pay, and horrible leadership — I have to assume the employees complaining in earlier reviews have only worked at Total Expert or only within the startup space. That is to say, this company is fantastic. There are a number of bad apples who weren’t ready or willing to see the company grow out of the startup phase and unfortunately, choose to bash the company anonymously instead of promote change from within. The attrition mentioned is truly in line with what nearly every single company is dealing with right now — and while many are leaving, they’re being replaced with new, positive, passionate people. It’s exciting to see! Joe is an extremely passionate and compassionate CEO. Chad is a President with great vision and incredible experience scaling companies. There is tremendous opportunity for Total Expert and the positive people who join in!

      Cons

      We are starting to see more people coming into the office more regularly (once or twice a week), which is exciting to see, but a number of people are still refusing to come in at all. Leadership has been incredible about flexibility, but it’s really hard for new people to meet others outside of their immediate team/department. Hoping more of those people decide to do what’s best for the culture and their fellow coworkers!

      avatar
      Total Expert Response
      3y
      Thank you for taking the time to submit a review. We appreciate the feedback and advice; we will certainly share more about our vision and progress during our upcoming All Hands Amplify on-site event.
      Viewing 61 - 63 of 142 Reviews
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      ReviewsTotal Expert reviews

      Glassdoor has 143 Total Expert reviews submitted anonymously by Total Expert employees. Read employee reviews and ratings on Glassdoor to decide if Total Expert is right for you.