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      Total Expert

      Engaged Employer

      Total Expert reviews

      3.4

      56% would recommend to a friend

      (142 total reviews)
      avatar

      Joe Welu

      64% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Total Expert has an employee rating of 3.4 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Total Expert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      142 reviews
      5.0
      May 4, 2022

      Positive direction and results

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very strong sales culture, amazing sales kickoff and dinner, record q1 results, and close team. Great executive leadership team that is bringing process, investment and direction to the who business. These negative reviews I doný get, except to say - weird times and throwing stones at a company you work for is silly. Just leave. Are you kidding me - this company feels way different than when I joined. Joe is inspirational and he provides weekly videos to talk to the staff. For me in sales, love the new products and pipeline.

      Cons

      Like all SaaS, lots of work to improve TE quality, deliever roadmap. But that is all companies. The true con is some noisy people who don't want to help, but that will pass as people see new faces, perpsectives and ability to win and succeed takes place.

      avatar
      Total Expert Response
      3y
      It's great to hear your balanced review of TE, thank you for sharing!
      1.0
      Apr 29, 2022

      Stay away, sinking ship

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with people in the trenches that are going through the same, great for bonding.

      Cons

      People are leaving like crazy. Ask what the attrition rate is in your interviews. They say it’s “people first” culture but don’t believe it for a second. Toxic culture that starts from the top. New President isn’t much better. No process, constant fighting and backstabbing between departments. Your mental health with suffer from that, the toxic culture, and the extreme burn out every employee faces.

      avatar
      Total Expert Response
      4y
      We are sorry to hear that your experience over the last 1-2 years has not met your expectations. Please reach out to People Operations to share more insight, so that we can help; we don't want anyone to experience mental health challenges or burnout. The results from our Q1 Engagement Survey show a huge increase to our employee satisfaction score. While we are proud of the positive momentum, we will continue to drive and even stronger People First culture in collaboration with our employees and leaders. We are a growing company, with a strong vision, plan and processes to support the achievement of our goals. We are actively recruiting excellent new teammates every day and we encourage anyone who wants to help build, grow and contribute to check us out.
      3.0
      Apr 18, 2022

      SaaS Beginner Role

      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great learning curve, flexibility on your work process, and team environment was great.

      Cons

      Management and role was shifting around with no clear communications.

      Viewing 64 - 66 of 142 Reviews
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      ReviewsTotal Expert reviews

      Glassdoor has 143 Total Expert reviews submitted anonymously by Total Expert employees. Read employee reviews and ratings on Glassdoor to decide if Total Expert is right for you.