Does Total Expert pay their employees well?

According to anonymously submitted Glassdoor reviews, Total Expert employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Total Expert. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Total Expert?

56% of Total Expert employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Total Expert 3.9 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Total Expert?

Director (7) , Manager (7) , Senior Software Engineer (6) , Software Engineer (6) , Customer Success Manager (5) , Marketing (5) , Sales (5) , Sales Representative (3) , Content Coordinator (2) , Professional Services (2) , Sales Associate (2) , Strategic Alliance Manager (2)

What are the pros of working at Total Expert according to real employee reviews?

"The people I worked with were great at thinking on their feet and knew the product inside and out." ((in 20 reviews)); "Good Benefits." ((in 14 reviews)); "Pay is good." ((in 8 reviews)); "Growth opportunities for employees who are intrinsically motivated and willing to drive results" ((in 7 reviews)); "Great work life balance" ((in 5 reviews))

What are the cons of working at Total Expert according to real employee reviews?

"Your mental health with suffer from that, the toxic culture, and the extreme burn out every employee faces." ((in 13 reviews)); "Why? Terrible leadership." ((in 13 reviews)); "Layoffs were common, and the overall environment felt unstable." ((in 7 reviews)); "Management is an absolute mess and people are constantly being fired or leaving." ((in 5 reviews)); "No 401k match (typical of start ups" ((in 4 reviews))

What are employees saying about Total Expert layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Total Expert layoffs and their outlook for job security at Total Expert in 2026.

What are the top reviewed Total Expert locations?

Minneapolis , Saint Louis Park , Saint Paul , Los Angeles , Chicago , Austin

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Total Expert

Total Expert reviews

3.4

56% would recommend to a friend

(26 total reviews)

Joe Welu

64% approve of CEO

54% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Compensation and benefits

3.3

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Dec 12, 2023

could be better job was ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not a lot of work to do, easy job

Cons

The organization is not where it should be. Pay could be better

4.0

Oct 9, 2023

Not Prefect, Not Terrbile

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

-Total Expert, like many of the employees there have one speed. That is for some people, that isn't for all people all of the time. -The feeling that you are a part of something that is bigger than yourself (hey you can chose weather or not to believe it) -Hearing the passion that Joe has will make you want to run through a brick wall. -Good pay. -Fun problem solving -Saw loads of people promoted from within, change roles within the company.

Cons

-Fantastic product, but was buggy and complex, leads to stress in customer facing roles. -Lost the weekly $25 Foodsby credit along the way, miss that.

Total Expert Response

Thank you for taking the time to share your feedback. We are pleased to hear you felt like you were part of something bigger than yourself. We do believe that together we can continue to achieve great things for our customers and our employees.

3.0

Aug 29, 2023

My Experience

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Pay is good. I have a hunch that some people are reviewing that the pay should be better just to try to get the company to give higher raises. Pay is at least on par in my opinion for me. HR has seemed to work hard doing their part to make the work environment enjoyable and I appreciate that. There are some good people here who work hard and support their team. It could be worse.

Cons

Recent layoffs. 2 layoffs in the last year kind of have people on edge it seems. I just sort of have this weird feeling that its not over either. Something doesn’t add up there with leadership rationale about it. Not a fan of the newer leadership in general (since 2022 ish). Meetings feel disingenuous to me and some others I have chatted with. Some cronyism going on. Unlimited vacation is a joke. Some people take too much and others take next to none. I’ve seen vacation shaming from a couple leaders in particular.

Total Expert Response

Thank you for being part of the TEam and for your honest review. Feedback helps us to continually improve our business, company culture, and employee experience. We'd like to encourage you to bring up your concerns with a member of senior leadership or the PeopleOps team. If there's anything we can do to improve your employee experience further, don't hesitate to get in touch with the PeopleOps team.

Viewing 7 - 9 of 26 Reviews

Jobs at Total Expert

Senior Software Engineer

VP, Customer Retention & Loyalty