Does Total Expert pay their employees well?

According to anonymously submitted Glassdoor reviews, Total Expert employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Total Expert. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Total Expert?

56% of Total Expert employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Total Expert 3.9 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Total Expert?

Director (7) , Manager (7) , Senior Software Engineer (6) , Software Engineer (6) , Customer Success Manager (5) , Marketing (5) , Sales (5) , Sales Representative (3) , Content Coordinator (2) , Professional Services (2) , Sales Associate (2) , Strategic Alliance Manager (2)

What are the pros of working at Total Expert according to real employee reviews?

"The people I worked with were great at thinking on their feet and knew the product inside and out." ((in 17 reviews)); "Good Benefits." ((in 12 reviews)); "Pay is good." ((in 8 reviews)); "Growth opportunities for employees who are intrinsically motivated and willing to drive results" ((in 6 reviews)); "Great work life balance" ((in 5 reviews))

What are the cons of working at Total Expert according to real employee reviews?

"Your mental health with suffer from that, the toxic culture, and the extreme burn out every employee faces." ((in 13 reviews)); "Why? Terrible leadership." ((in 13 reviews)); "Layoffs, layoffs, and even more layoffs." ((in 7 reviews)); "Management is an absolute mess and people are constantly being fired or leaving." ((in 4 reviews)); "No 401k match (typical of start ups" ((in 3 reviews))

What are employees saying about Total Expert layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Total Expert layoffs and their outlook for job security at Total Expert in 2026.

What are the top reviewed Total Expert locations?

Minneapolis , Saint Louis Park , Saint Paul , Los Angeles , Chicago , Austin

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Total Expert

Total Expert reviews

3.4

56% would recommend to a friend

(26 total reviews)

Joe Welu

64% approve of CEO

54% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Compensation and benefits

3.3

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jul 29, 2024

Sinking ship with layoffs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay and an o.k. product. A lot of collaboration and inter-department communication with good work-life balance and benefits.

Cons

Layoffs, layoffs, and even more layoffs. Four rounds of layoffs in the last year really makes you wonder how long this company will stay afloat. C - level execs need to put money into innovation of new verticals rather than seminars, president club, conferences, etc.

2.0

Jul 1, 2024

A tremulous job

Tier 1 technical support

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits, the other agents you work with are great people

Cons

Got let go with no real warning, communication was poor

2.0

Dec 27, 2023

Awful culture from leadership

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- product market fit - competitive pay - remote work

Cons

I have held sales positions at various sized tech companies, from established to hyper growth mode. Publicly and privately held. I can say without a doubt this is the worst culture I have ever been apart of. Organization is top heavy with leadership roles and some want to control every thing front line workers do, to the point it stifles agility and customer relationships. From an ethical standpoint, they are not customer first or transparent in billing practices. Managers talk badly about employees to other employees. There is extreme favoritism, bullying and name calling. They expect you to be on 24/7 and get upset if you don’t respond to last minute, unanticipated requests on weekends.

Total Expert Response

Thank you for your review. Feedback helps us to continually improve our business, company culture, and employee experience. The note about ethical practices, transparency, and managers speaking badly about employees are all topics we would like to investigate further. If you are comfortable providing additional details, please email peopleops@totalexpert.com. We appreciate the time that you spent on the TEam. We wish you all of the best in your current and future endeavors.

Viewing 4 - 6 of 26 Reviews

Jobs at Total Expert

VP, Customer Retention & Loyalty

Senior Software Engineer