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      Total Expert

      Engaged Employer

      Total Expert reviews

      3.4

      56% would recommend to a friend

      (142 total reviews)
      avatar

      Joe Welu

      64% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Total Expert has an employee rating of 3.4 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Total Expert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      142 reviews
      2.0
      Jan 22, 2022

      Good tech but bad decisions

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO is un metered, engineers here are some of the best and brightest, code base is moving in positive direction fixing long seated issues.

      Cons

      Culture became toxic during COVID and remote, 401k contributions only receive half matches, company hires top tech roles from outside and never promotes from within. Companywide events, e.g., the holiday party, keep getting canceled last minute due to COVID-19. In spite, year round, C-level execs and the marketing team flood Linked In with pics of themselves drinking booze with customers at after parties all over the country. OK, so, is COVID a problem or is it not?

      avatar
      Total Expert Response
      4y
      We agree that our engineers are some of the best in the business. We are constantly striving to promote from within; when skills and strengths align with open positions. Our managers work with their teams to provide constructive feedback for development and career advancement. Unfortunately, the ongoing pandemic has presented challenges for Total Expert Company-wide events. We strive to balance the benefits of gathering, with protecting the health and safety of our employees, especially given any rise in cases.
      2.0
      Feb 10, 2021

      Amazing Colleagues and Opportunities, Toxic Leadership and Faux Culture

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      The colleagues at Total Expert were some of the best that I’ve ever had the pleasure to work with. A willingness to collaborate and work together to help resolve customer needs is appreciated in a fast paced environment lacking constructive leadership. Self motivation can help recognize and develop skills/processes that are critical to survive at TE and position yourself for a better option after.

      Cons

      Open gossip among existing leadership results in colleagues, departments and other leaders being considered toxic and/or lackluster. A lack of maturity and failure to openly listen to employees (at large, not inner circle) creates a lot of friction and bankrupts trust. This “upper circle” has generated an openly mocked culture among employees. Your best resources for career growth and success at TE isn’t the assigned leadership.

      avatar
      Total Expert Response
      5y
      Hey - thank you for taking the time to share your feedback with us. To further help us and your colleagues, we encourage you to email us at peopleoperations@totalexpert.com so that we can schedule time to talk with you further about your experience. We are working hard to make Total Expert a company where employees feel appreciated, and every voice is respected and valued. Thank you, Anna Klombies Chief People Officer
      2.0
      Sep 7, 2020

      CEO is an incompetent SalesBro

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are trying to genuinely make a good change at Total Expert. The board is finally hiring good leaders and replacing the old ones, however severe damage by the old leaders is still in repair across the company.

      Cons

      The CEO originally brought in a bunch of leaders to the org to just do whatever he says. He treats the marketing team likes it's his own sandbox and it shows. Every town hall he communicates a message of "dominating" the market and it feels like a gross rip off of wolf of wall street. The CTO was also a total sales bro with no skill to manage teams effectively with complete trust, and both of them only understand management as a fear based "do what I tell you to do" mentality. Lots of overtime, too much to do and all of it is bad quality work because we never got time to finish anything properly. Old leadership was extremely manipulative and employees are still trying to unlearn bad behaviors, even with good, competent leaders coming into the org. Also no 401k.

      Viewing 19 - 21 of 142 Reviews
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      Glassdoor has 143 Total Expert reviews submitted anonymously by Total Expert employees. Read employee reviews and ratings on Glassdoor to decide if Total Expert is right for you.