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Total Quality Logistics

Engaged Employer

Total Quality Logistics reviews

4.3

83% would recommend to a friend

(10,015 total reviews)
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Ken Oaks

91% approve of CEO

82% positive business outlook

Total Quality Logistics has an employee rating of 4.3 out of 5 stars, based on 10,015 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Total Quality Logistics employee rating is 23% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

The ability to control and define yourself at Total Quailty is encouraged and welcomed. The environment is fast paced and extremely competitve. Goals and expectations are well-defined, attainable, and challenging. Everyday brings new obstacles and challenges.

Cons

For new employees the atmosphere may be intimidating, however the extensive training provided prepares anyone to be productive and an asset to the company. If laziness is what is desired in a career then this is not the company to work for. The amount of time dedicated for working towards positive growth corraletes strongly with long term sucess.

1.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

They try and make the atmosphere as fun and relaxed as possible, you can wear shorts and flip flops and managers bring in beer many Friday afternoons.

Cons

First and foremost, the compensation is very misleading. Yes, the commission is uncapped, but first you must pay off a draw that is difficult for even management to explain most of the time. Plan on making no more than $35K for at least a year, if not 18 months. Work life balance does not exist, you are expected to be available at all times and your life will revolve around your job. You will be expected to put in 50-60 hours a week for at least 18 months, and if you don't, you will more than likely be told that you aren't a good employee and berated for it as opposed to coached on how to work more efficiently. The culture is that of a frat house, which sounds great in theory, until you realize, this is in place to distract you from how miserable you are with your life or lack there of. If you aren't a white male, good luck, and this coming from a white male that was in recruiting. I am ashamed that I sold this "dream" to college kids and this was their first experience with corporate life after college. As for the hiring profile, I was a recruiter out of a satelite office, and any time the candidate was not a white male, it immediatly was a "communication issue" with the hiring manager or if it was a female candidate, the hiring manager would say, "I didn't realize we had any coordinator positions open". (Implying that a female was not capable of being successful in a sales position.) People were cut from the interview process for being single parents and other issues that frankly I found to be extremely unethical. The final straw was when a very strong candidate was coming through the interview process, he was an African American male with long hair (which there were other individuals in the office with long hair that were African American) and this candidate was cut because the hiring manager stated, "Those type of people come with a lot of issues, just look at the mistakes I made hiring the other few and all the personal issues they have in their life." (It should be noted that one of the individuals he was referencing had just become a successful broker and was close to paying off his draw.) On a final note, when I brought this to the attention of HR, the response was, "Well, your office is one of the most diverse in the company, so we really don't have anything to look into."

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Total Quality Logistics Response
11y
The company conducted a full investigation and all of these “claims” were found to be groundless and without merit. Please reach out to our VP of HR, Mr. Ralph Lee, if you would like more information about TQL’s commitment to diversity in the workplace.
5.0
Oct 22, 2014

Good Opportunity but stressful

Recommend
CEO approval
Business Outlook

Pros

Great opportunity at TQL, can make a ton of money if you build up your book of business. Environment is fun though it can be load and distracting at times. Good on the job training for both technology (internal platform) and sales cycle. If you prove your worth from a sales standpoint and show leadership there is a lot of opportunity to move up. Most of the sales managers have been promoted from within.

Cons

It is a high stress environment but most sales jobs are. You'll be on the phone a lot but if you can't figure that out from the interview process you weren't paying attention.

Viewing 9646 - 9648 of 10,015 Reviews

Glassdoor has 10,259 Total Quality Logistics reviews submitted anonymously by Total Quality Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Total Quality Logistics is right for you.