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Total Quality Logistics

Engaged Employer

Total Quality Logistics reviews

4.3

83% would recommend to a friend

(10,015 total reviews)
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Ken Oaks

91% approve of CEO

82% positive business outlook

Total Quality Logistics has an employee rating of 4.3 out of 5 stars, based on 10,015 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Total Quality Logistics employee rating is 23% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Jun 12, 2014

Be rewarded for your hard work and join a tight knit team.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Uncapped earning potential and the ability to earn great pay in a relatively short amount of time. Ability to move up into a Lead or Management role in an organization that almost exclusively promotes from within. Relaxed company culture that allows people to be themselves at work and promotes great team building activities in and out of the office. Management that is very available to speak with anytime and is going to push you towards your goals, genuinely want you to succeed. Great training program, which continues past the initial 6 months with leadership development.

Cons

Working hours will be long (50-60 hrs/wk), especially in the first 1-2 years while developing a clientele, and a limited amount of paid time off during that time too. However, if someone realistically wants to make 100K+ in 3 or 4 years, they should probably anticipate working that much or more in any organization. Base pay is low during the initial training/sales ramp up.

1.0
Jun 10, 2014

Pound the phones because your just another number in the sweatshop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Young and energetic colleagues Beer drop Fridays Steady paycheck (although only 35k)

Cons

First off, most of the 5-star ratings are by recruiters employed by TQL. Any reviews with "unlimited earning potential, have to make a lot of calls but nothing in life is easy!!" Or any sort of cliche statements are obvious signs of trying to boost the ratings/reviews. 1. You will never leave your desk unless you need to grab a quick lunch which will be micromanaged. 2. When you are trying to call trucks or clients it is hard to hear because everyone is shouting and talking around you. This isn't your average office setting their are no boundaries between each person and is set up like a trade floor. 3. Even as a koolaid drinker, chances are you will only make the 35k for the rest of your time at TQL since you fight a deep draw system while also having customers not pay before the time they need to in order for YOU to get paid. 4. Pyramid structure where new brokers are assigned under established brokers and make them money. After that, they start their own accounts with unrealistic goals each week where you will be fired if not reached. TQL doesn't mind firing you because they will give your existing clients away to the established brokers and also it sets a precedence that if you don't call harder you'll end up like John Doe here. 5. Work 6 days/week including holidays when your first start off. Vacation days are a joke amount when compared to the rest of the industry. People would literally give staredowns at people leaving at 5pm so expect 12+ hour days. 6. None of the work or knowledge you gain will be valuable in your time outside working hours or after you inevitably get let go. All you do is learn their software and find shippers trucks. Another annoying component is that when you prospect these shippers to gain their business they will look down on you because they get so many calls per day that your just another paper in the stack. 7. Hard to build your value to prospects, why should they pay more to use you? TQL will tell you that their single point of contact is the value but the truth is many companies do this. It gets to the point where you only gain business by trying to beg for it or just make small talk in the hopes they feel sorry. 8. You are on a leash for 6 months maintaining other LAE's accounts and this can cause problems if you do not work well together. It also causes burnout by the end for some people Overall, if you wanted to get job that increased your sales experience for your resume OR are needing some quick money to pay the rent, this could be a great temporary for you. But don't expect to have long term growth with the company.

Viewing 9709 - 9711 of 10,015 Reviews

Glassdoor has 10,259 Total Quality Logistics reviews submitted anonymously by Total Quality Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Total Quality Logistics is right for you.