Total Spectrum reviews

3.1

45% would recommend to a friend

(26 total reviews)

Justin Funches

31% approve of CEO

31% positive business outlook

Reviews by job title

26 reviews

Reviews about "Culture"

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1.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The RBTs and BCBAs truly care about their clients' outcomes. The people are friendly and flexible. The teamwork is strong despite the barriers.

Cons

This may not be the case at some centers, as there are multiple locations, but this was my experience. There are significant barriers that impact service delivery and maintaining a clean, safe environment. There is no structure or organization and as an RBT you will spend most of your time trying to find materials and supplies. RBTs are left to their own devices, as there is often not a BCBA present while clients are receiving services and upper management does not consider this a problem. The BCBAs clearly try their best to support but they are stretched very thin. Expectations are not standard for all employees and they change once met while others are promoted based on their compliance with unethical, generic programming that actively punishes clients. There is clear favoritism toward employees with seniority vs staff who are newer. Upper management is more concerned with aesthetics than actual leadership. There is a focus on trauma-informed care while ignoring the problems actively causing trauma across clients and staff due to filthy and unsafe environmental conditions while providing services for a vulnerable population. The 20 hours billable goal for BCBAs is enticing, but you will struggle to meet this requirement due to the bulk of the administrative demands of HR and scheduling, despite there being teams to handle these matters. If you like paperwork and high school politics you'll be fine but if you care about your clients' outcomes and your RBTs' growth, safety, and happiness you will not find that here. Clients and staff cannot thrive where they are simply trying to survive.

3.0
Jun 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Good working environment very good communication and staff

Cons

Sometimes clients cancel and when clients cancel that terminates your pay for that day and the clinic will only allow you 2 hours to clean and get payed for even if your canceled session was 6 hours

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Total Spectrum Response
1y
Thank you for sharing about the good communication, staff, and work environment! Cancellations are challenging but we are always working to fulfill the desired hours of our staff and to best support the families. Please continue to speak to your supervisor about your goals. Thank you!
1.0
Apr 9, 2024

Company does not care about BTs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Other experienced RBTs are very helpful when there are no supervisors in the building and a client is struggling. Despite higher level administration ignoring employee concerns, BCBAs are generally helpful.

Cons

Company expects employees to complete unpaid work (cleaning, paperwork, etc) off the clock. Company expects employees to wait around unpaid in between sessions and is unwilling to accommodate employee requests to not have long unpaid breaks. Company does not have policies to protect employees financially in the case of no-shows or cancellations; you get $5 even if you paid more in gas to get there. Company is unwilling to understand why employees expect to be paid more. Pay is lower than average for BTs in the area. I have not received a raise despite acquiring RBT certification. Frequently there are no BCBAs or supervisors at the clinic - only BTs. More hours are frequently promised and then removed from the BT's schedule. Scheduling is extremely disorganized. I have financially suffered since working here and would not recommend this job to anyone looking for a consistent job or work hours. I would not recommend this job if you want an employer that treats you with respect and acknowledges your concerns.

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