Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 18 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 16 reviews)); "great coworkers" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 24 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews)); "15% of salaries for similar jobs." ((in 5 reviews)); "Despite repeated concerns regarding a hostile work environment, nothing is ever said or done." ((in 4 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

1.0

Jan 14, 2025

run

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

no pros they are the worst job i ever had

Cons

bad management low pay discrimination

TouchPoint Support Services Response

1y

Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. If you have not done so already, we encourage you to share your experiences with the Compass Group’s One HR number (877.311.4747), and they will be in contact with the appropriate team.

4.0

Jan 9, 2025

Review TSS FNS

Assistant food service director

Recommend

CEO approval

Business Outlook

Pros

The company has a lot of good tools and is part of Compass which is a large parent company to have access. Touchpoint is starting to get better standardization which helps.

Cons

Food service is difficult, and there are some standards that are not realistically achieve-able. Many hours are put in outside of work to be better organized as there are still many tools that would be needed to make the job easier.

TouchPoint Support Services Response

1y

Thank you for sharing your experience with us. We’re glad to hear that you appreciate the tools and resources available through Compass and the improvements in standardization. We recognize that food service can be challenging and understand the need for additional tools to streamline operations. As part of our FNS team, your dedication to providing nutritious and delicious meals truly makes a difference. We appreciate your input, and we are committed to supporting our teams and making the job more efficient moving forward.

3.0

Jan 7, 2025

Its ok

Evs tech

Recommend

CEO approval

Business Outlook

Pros

Management is easy going nice to work with

Cons

Low pto accrual only 8 days a year

TouchPoint Support Services Response

1y

Thank you for your feedback! We are thrilled to hear that you enjoy working with management. As part of our EVS team, your your dedication to cleanliness and safety truly makes a difference. We appreciate you!

Viewing 28 - 30 of 374 Reviews

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

DISHWASHER (FULL TIME)

LAUNDRY SERVICE (FULL TIME)

DISHWASHER (FULL TIME)

DISHWASHER (PART TIME)