Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 21 reviews)); "Work around great people and love the department I work in." ((in 17 reviews)); "The TouchPoint culture is great." ((in 17 reviews)); "Great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 8 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 21 reviews)); "Long hours and over worked." ((in 9 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

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TouchPoint Support Services

Part of Compass Group USA

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.5

Senior management

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

374 reviews

3.0

Oct 28, 2017

Lead, Cook

Lead cook

Recommend

CEO approval

Business Outlook

Pros

Easy flow of work if right operations system is in play

Cons

There can be a lot of repetitive days

5.0

Sep 14, 2017

Compassion at Every Point of Human Contact

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

results driven company, fast pace work environment, lots of opportunities for personal growth and development

Cons

salaried management can work very long hours; client is focused on cutting costs so even corners that shouldn't be cut sometimes get cut out of necessity

3.0

Aug 27, 2017

Unit Level Front Line Manager

Unit operations manager

Recommend

CEO approval

Business Outlook

Pros

Leading a team you've grown through training and leading through example Highest starting hourly wage for unskilled workers Compared to starting rate very low percentage-based yearly increases for these hourly unskilled workers. Generous shift differential for nights & weekend hours worked by hourly associates, calculated as a percentage of base hourly rate. Benefits

Cons

Feeling helpless when wanting to reward your high performers a higher annual increase. This is goes with the salaried manager's territory in any field consisting of mainly unskilled workers, but I'll say it anyway: being on salary and still working positions 40 to 90% of your work week covering for call outs, vacations, in peak & extremely below peak periods and during staff shortages Benefits

Viewing 313 - 315 of 374 Reviews

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

LAUNDRY SERVICE (FULL TIME)

DISHWASHER (FULL TIME)

FRONT DESK CLERK (FULL AND PART TIME)

DISHWASHER (FULL TIME)

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Lead, Cook

Compassion at Every Point of Human Contact

Unit Level Front Line Manager

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