Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 18 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 16 reviews)); "great coworkers" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 24 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews)); "15% of salaries for similar jobs." ((in 5 reviews)); "Despite repeated concerns regarding a hostile work environment, nothing is ever said or done." ((in 4 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

5.0

Dec 3, 2024

Great

Assistant director

Recommend

CEO approval

Business Outlook

Pros

Caring, Teamwork, loving, professional, fun

Cons

Twenty-Four Seven Business so can be long hours

TouchPoint Support Services Response

1y

Thank you for your kind feedback! Your comments embody our Live Your Purpose value of loving. At TouchPoint, we prioritize compassion and support for our team members. We're grateful to have you with us!

2.0

Nov 26, 2024

Heads Up!

Team lead

Recommend

CEO approval

Business Outlook

Pros

Good pay, laid back environment, free food.

Cons

Always change, no one on the same page and if you a team lead you will get bullied through emails because they are all chicken and can’t talk to people in person.

TouchPoint Support Services Response

1y

Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. We have shared your feedback with our HR team, so that your concerns can be addressed.

3.0

Nov 5, 2024

Merit Increases

Registered dietitian

Recommend

CEO approval

Business Outlook

Pros

Yearly pay increases is provided but it's not much

Cons

Have to complete KPIs that have nothing to do with clinical work like volunteering to get pay increase

TouchPoint Support Services Response

1y

Thank you for your feedback. We appreciate your recognition of the yearly pay increases. We understand your concern regarding KPIs that may not directly relate to clinical work, and we will take your input into consideration as we continue to grow and adapt.

Viewing 34 - 36 of 374 Reviews

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

LAUNDRY SERVICE (FULL TIME)

DISHWASHER (FULL TIME)

FRONT DESK CLERK (FULL AND PART TIME)

DISHWASHER (FULL TIME)