employer cover photo
employer logo
employer logo

TouchPoint Support Services

Engaged Employer

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)
avatar

Robert Tindell

49% approve of CEO

34% positive business outlook

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews
1.0
Oct 10, 2024

Toxic

Recommend
CEO approval
Business Outlook

Pros

Having a job where you are constantly walking aroun

Cons

They treat you like a lead instead of a manager.

avatar
TouchPoint Support Services Response
1y
Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. We have shared your feedback with our HR team, so that your concerns can be addressed.
4.0
Sep 29, 2024

Salary

Recommend
CEO approval
Business Outlook

Pros

Benefits, family work environment, room for growth

Cons

None that I can think of

avatar
TouchPoint Support Services Response
1y
Thank you for your kind feedback! At TouchPoint, we prioritize compassion and support for our team members. As part of our EVS team, your dedication to cleanliness and safety truly makes a difference. We're grateful to have you with us!
1.0
Sep 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Being at service to patients.

Cons

Touchpoint as a company has slid downhill in every way over the past 5 years. They have continuously in little spurts have been taking every positive thing away from working there. Whether it be bonuses for doing a great job, breaks, or recognition at all. About 2 years ago, there was a company shakedown, and they got rid of all the actually compassionate and decent managers and higher ups, It's survival of the fittest and only the most ruthless won. Management treats us less than human, and only acknowledges us for our faults. Not a single person I worked with had one nice thing to say about the company or management. Coworkers have went to HR about management at this location several times with credible and valid concerns and HR doesn't care because the numbers look good. If you want to work for a company that treats you like you're completely expendable, and management that treats you less than human, then this is the job for you. I'm glad I got out when I did, from what I've heard, management doesn't even let you take breaks anymore, which they will tell you isn't technically illegal.

avatar
TouchPoint Support Services Response
1y
Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. We have shared your feedback with our HR team, so that your concerns can be addressed.
Viewing 37 - 39 of 374 Reviews

Glassdoor has 386 TouchPoint Support Services reviews submitted anonymously by TouchPoint Support Services employees. Read employee reviews and ratings on Glassdoor to decide if TouchPoint Support Services is right for you.