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TouchPoint Support Services

Engaged Employer

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)
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Robert Tindell

49% approve of CEO

34% positive business outlook

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews
2.0
Mar 8, 2016

5 years of nothing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I guess you could say touch when is a company that is expensive so if you do need to transfer you can transfer and it's normally easy. It also has international sites so if you're someone who likes to travel or be abroad that also gives you some options.

Cons

The downside if you start off in a low level position you're less likely to move up to any particular place without any high-level connections. In many of their facilities they don't really have their managers use adequate performance evaluations to determine your pay its all about who is like the most.

3.0
Mar 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Forward Thinking. Touchpoint is in the process of implementing a program which goes far beyond any support service of the past. I am proud to be a part of this progressive support program which reaches out categorically to accommodate people in need. And although we are in the beginning stages, I see it working. Benefits. The benefits are very good. Health insurance, life insurance, disability, 401K, company contribution and more.

Cons

Hourly wage. I have a degree in Health Education which is directly related to my work and also 5+ years experience. I'm earning only $11.40/hr. and overtime is prohibited. Management. The management team is new and inexperienced, especially when it comes to the respect due to their employees. As much as I love my work, I dread contact with any of the three managers because they have nothing positive to say about my work.

1.0
Feb 24, 2016

Hated It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None everything sucked I literally washed dishes all day and night

Cons

None the entire experience sucked

Viewing 361 - 363 of 374 Reviews

Glassdoor has 386 TouchPoint Support Services reviews submitted anonymously by TouchPoint Support Services employees. Read employee reviews and ratings on Glassdoor to decide if TouchPoint Support Services is right for you.