Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 21 reviews)); "Work around great people and love the department I work in." ((in 17 reviews)); "The TouchPoint culture is great." ((in 17 reviews)); "Great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 8 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 21 reviews)); "Long hours and over worked." ((in 9 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

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TouchPoint Support Services

Part of Compass Group USA

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.5

Senior management

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

374 reviews

3.0

Jul 14, 2024

It pays the bill

Hospital patient transporter

Recommend

CEO approval

Business Outlook

Pros

You are helping patients who are in a vulnerable situation due to illness. There are typically unlimited opportunities to get overtime. The job allows you to stay active.

Cons

Management is always changing the rules. It can be frustrating when there are not enough people, and you have to run the whole shift with few breaks between patients.

TouchPoint Support Services Response

Thank you for your feedback and for your dedication to helping our patients. We appreciate your comments about the opportunities for overtime and staying active. We understand the importance of consistent management and clear communication, and we are working to improve in these areas. Your input on staffing levels is valuable, and we are committed to addressing this. Thank you for being a valued member of our team.

4.0

Jul 11, 2024

A good company to work for.

Patient transporter

Recommend

CEO approval

Business Outlook

Pros

At the location I was employed at, the staff and management were professional, courteous, and approachable. After my workplace injury, they attempted to keep me employed despite my many limitations. They truly looked out for their employees.

Cons

My position was very hectic and physically demanding. Beyond understanding the demands of working in a medical environment, there were really no drawbacks to this company.

TouchPoint Support Services Response

Your positive feedback brightens our day! We're grateful to have you on our team at TouchPoint. We are thrilled to hear that you feel valued and supported by staff and managment. It's our mission to foster a culture where every employee can thrive and make a meaningful impact. We appreciate your dedication and contributions to our team.

1.0

Jul 1, 2024

bad management

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

great coworkers ok pay ok benefits

Cons

lousy service poor management lousy nursing staff

TouchPoint Support Services Response

Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. If you have not done so already, we encourage you to share your experiences with the Compass Group’s One HR number: 877.311.4747, and they will be in contact with the appropriate team.

Viewing 52 - 54 of 374 Reviews

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

DISHWASHER (FULL TIME)

LAUNDRY SERVICE (FULL TIME)

DISHWASHER (FULL TIME)

DISHWASHER (PART TIME)

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It pays the bill

A good company to work for.

bad management

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