Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 17 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 16 reviews)); "great coworkers" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 22 reviews)); "No work life balance" ((in 7 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 7 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "LACK OF COMMUNICATION AND FAVORITISM" ((in 6 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(97 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

97 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Mar 9, 2025

It should be your last option for a job.

Food service worker

Recommend

CEO approval

Business Outlook

Pros

Working with the staff is fantastic, but management will destroy your confidence and pride in the work and the department's positive culture (if it has one).

Cons

Regrettably, Touchpoint is not an ideal workplace. The department is perpetually short-staffed, and management's treatment of the staff is subpar, to say the least. The company fails to offer any tangible benefits. The insurance is costly, Touchpoint does not contribute to the 401K plan, bonuses are nonexistent, and annual raises are minimal, often amounting to a mere $0.25.

TouchPoint Support Services Response

1y

Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. We have shared your feedback with our HR team, so that your concerns can be addressed.

3.0

Feb 3, 2025

Decent place to work for a particular type

Prep/line cook

Recommend

CEO approval

Business Outlook

Pros

Free Food Extremely social setting Really friendly environment

Cons

Quality control matters - especially at a hospital Competitive Coworkers (not pay wise, just personality-wise) Rules and directions will change every 2 or so days, and instructions will not be linear - from cooks or management For Line Positions, it will be tense and fast-paced - you're pretty much working your entire shift (apart from breaks) You're placed where you're needed - especially for those that frequently call off (except for salad side)

TouchPoint Support Services Response

1y

Thank you for your feedback! We recognize the fast-paced nature of the line cook position and are working to improve communication and consistency in instructions. We value transparency and will encourage employees to speak up when needed. As part of our FNS team, your dedication to providing nutritious and delicious meals truly makes a difference. We appreciate your input and commitment.

1.0

Jan 14, 2025

run

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

no pros they are the worst job i ever had

Cons

bad management low pay discrimination

TouchPoint Support Services Response

1y

Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. If you have not done so already, we encourage you to share your experiences with the Compass Group’s One HR number (877.311.4747), and they will be in contact with the appropriate team.

Viewing 4 - 6 of 97 Reviews

Jobs at TouchPoint Support Services

WAITER/WAITRESS (PART TIME)

FOOD SERVICE WORKER/CASHIER (FULL AND PART TIME)

CASHIER/FOOD SERVICE WORKER (FULL AND PART TIME)

DISHWASHER (PART TIME)

PATIENT SERVER (FULL TIME)