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TouchPoint Support Services

Engaged Employer

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(97 total reviews)
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Robert Tindell

49% approve of CEO

34% positive business outlook

Reviews by job title

97 reviews

Reviews about "Compensation"

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3.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Yearly pay increases is provided but it's not much

Cons

Have to complete KPIs that have nothing to do with clinical work like volunteering to get pay increase

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TouchPoint Support Services Response
1y
Thank you for your feedback. We appreciate your recognition of the yearly pay increases. We understand your concern regarding KPIs that may not directly relate to clinical work, and we will take your input into consideration as we continue to grow and adapt.
1.0
Sep 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Being at service to patients.

Cons

Touchpoint as a company has slid downhill in every way over the past 5 years. They have continuously in little spurts have been taking every positive thing away from working there. Whether it be bonuses for doing a great job, breaks, or recognition at all. About 2 years ago, there was a company shakedown, and they got rid of all the actually compassionate and decent managers and higher ups, It's survival of the fittest and only the most ruthless won. Management treats us less than human, and only acknowledges us for our faults. Not a single person I worked with had one nice thing to say about the company or management. Coworkers have went to HR about management at this location several times with credible and valid concerns and HR doesn't care because the numbers look good. If you want to work for a company that treats you like you're completely expendable, and management that treats you less than human, then this is the job for you. I'm glad I got out when I did, from what I've heard, management doesn't even let you take breaks anymore, which they will tell you isn't technically illegal.

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TouchPoint Support Services Response
1y
Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. We have shared your feedback with our HR team, so that your concerns can be addressed.
4.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Really like the working environment.

Cons

Not too many downsides other than relatively low pay.

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TouchPoint Support Services Response
1y
Your positive feedback brightens our day! We're grateful to have you on our team at TouchPoint. We are thrilled to hear that you enjoy the working enviroment. It's our mission to foster a culture where every employee can thrive and make a meaningful impact. We appreciate your dedication and contributions to our team.
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