Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 18 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 16 reviews)); "great coworkers" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 24 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews)); "15% of salaries for similar jobs." ((in 5 reviews)); "Despite repeated concerns regarding a hostile work environment, nothing is ever said or done." ((in 4 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

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TouchPoint Support Services

Part of Compass Group USA

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.5

Senior management

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

374 reviews

3.0

Oct 10, 2025

Ok

Cook

Recommend

CEO approval

Business Outlook

Pros

Good pay, works with your schedule

Cons

Not a great place to work

1.0

Sep 14, 2025

Applicant not employed

Patient transporter

Recommend

CEO approval

Business Outlook

Pros

No pros for this company

Cons

They offered me a job, sent me an offer letter with a start date and then ghosted me. Got an email later on that they filled the position. The people that interviewed me were rude and some of the questions asked were red flags. Not worth a $16 an hour job.

5.0

Aug 3, 2025

Would recommend for a short time

Cashier

Recommend

CEO approval

Business Outlook

Pros

Great job and management. Along with the flexibility of the team

Cons

Pretty strict about uniforms and phones when you have your done time

TouchPoint Support Services Response

10mo

Thank you for taking the time to share your experience! We’re glad to hear you enjoyed the role, the team’s flexibility, and the support from management. We appreciate your feedback regarding uniforms and phone use, and we’ll keep this in mind as we continue to improve the work environment for our associates.

Viewing 10 - 12 of 374 Reviews

Jobs at TouchPoint Support Services

FOOD SERVICE WORKER (PART TIME)

PATIENT SERVER (PART TIME)

PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

PATIENT OBSERVATION LEAD (FULL TIME)

WAIT STAFF ASSOCIATE (PART TIME)

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Ratings by category

Ratings by demographic groups

Reviews by job title

Ok

Applicant not employed

Would recommend for a short time

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