Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 18 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 16 reviews)); "great coworkers" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 24 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews)); "15% of salaries for similar jobs." ((in 5 reviews)); "Despite repeated concerns regarding a hostile work environment, nothing is ever said or done." ((in 4 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

5.0

Oct 2, 2018

Great place to build a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

TouchPoint has a great culture, focused on caring for patients as well as fostering growth and development for it's team members. Really good onboarding program for every level. Leadership obviously cares about people and lives the mission. I have worked in multiple positions for many different bosses, and have had a great experience at every step.

Cons

The healthcare industry is going through major changes to align with new laws and reimbursements. Enjoying a fast paced and changing environment is a must.

TouchPoint Support Services Response

7y

Hello there, thanks for leaving us a review. We are so glad to hear you’re enjoying your experience and that you enjoy our workplace culture. Thanks for making TouchPoint a great place to work!

2.0

Aug 15, 2015

Under resourced

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

some very good people working there overall.

Cons

Not enough field support. Very difficult to be successful. Lot of favoritism.

1.0

Sep 11, 2024

Touchpoint

Catering associate

Recommend

CEO approval

Business Outlook

Pros

The coworkers and patients was the only positive thing about this job. I really made great friends.

Cons

Everything! Management sucks! They go on power trips! They ran the most reliable and best workers away. We really had a solid team at one point but the management is seriously laughable.

Viewing 13 - 15 of 374 Reviews

Jobs at TouchPoint Support Services

FOOD SERVICE WORKER (PART TIME)

PATIENT SERVER (PART TIME)

PATIENT OBSERVATION LEAD (FULL TIME)

PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

PATIENT SERVER (FULL AND PART TIME)