Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 18 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 16 reviews)); "great coworkers" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 24 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews)); "15% of salaries for similar jobs." ((in 5 reviews)); "Despite repeated concerns regarding a hostile work environment, nothing is ever said or done." ((in 4 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

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TouchPoint Support Services

Part of Compass Group USA

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.5

Senior management

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

374 reviews

1.0

Aug 13, 2019

DO NOT WORK FOR THIS COMPANY!!!!

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

You get paid on time.

Cons

Entirely to many to list

TouchPoint Support Services Response

Hi there, thanks for leaving us a review. It is unfortunate that your time here was not what you'd hoped. Your recommendations will help us continue to grow and support our current employees. Good luck in your future endeavors and we are thankful for the time you spent with us.

4.0

Aug 5, 2019

Good job, but RDs not valued as much as other employees

Clinical dietitian

Recommend

CEO approval

Business Outlook

Pros

Annual memberships fees to CDR/AND paid for by company 25 PTO days per year (increases to 30 after 5 years) Pre-made education handouts available for use Annual performance appraisal, usually resulting in a 3% raise

Cons

Touchpoint is first and foremost a food service company and food service activities are ALWAYS prioritized over clinical nutrition. You will be expected to perform meal rounds in addition to your everyday patient load. High turnover rate among dietitians means that you are constantly understaffed. No compensation for overtime work since you are hired on salary.

TouchPoint Support Services Response

Hello there, thanks for leaving us a review. We are so glad to hear you’re enjoying your experience and that you share our compassion for the people we serve. We appreciate the hard work our associates do each and every day. Thank you for being a part of the TouchPoint family!

1.0

Jan 10, 2019

TouchPoint is the worst when dealing with it's employees.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best reason to work for Touchpoint is because there would be no other jobs available at the time.

Cons

The downside of working for Touchpoint is your health and well being.

TouchPoint Support Services Response

Hello there, thanks for taking the time to leave a review. We know our associates work very hard each and every day. If your manager is not doing a good job of appreciating your hard work or recognizing you, please connect with our HR Support Team. Without your contributions, we can’t serve our patients to the best of our ability. Thanks for being a part of the TouchPoint family and taking the time to provide constructive feedback.

Viewing 10 - 12 of 374 Reviews

Jobs at TouchPoint Support Services

FOOD SERVICE WORKER (PART TIME)

PATIENT SERVER (PART TIME)

PATIENT OBSERVATION LEAD (FULL TIME)

PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

PATIENT SERVER (FULL AND PART TIME)

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Ratings by demographic groups

Reviews by job title

DO NOT WORK FOR THIS COMPANY!!!!

Good job, but RDs not valued as much as other employees

TouchPoint is the worst when dealing with it's employees.

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