Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 18 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 16 reviews)); "great coworkers" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 24 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews)); "15% of salaries for similar jobs." ((in 5 reviews)); "Despite repeated concerns regarding a hostile work environment, nothing is ever said or done." ((in 4 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

5.0

Jul 15, 2025

Great!

Data analysis intern

Recommend

CEO approval

Business Outlook

Pros

Very nice work life culture

Cons

Sometimes slow work depends on the time of year

TouchPoint Support Services Response

10mo

We appreciate you taking the time to leave a review! It’s wonderful to hear that you enjoyed the positive culture during your internship. Thank you for being part of our team. We’re grateful for your contributions and wish you continued success in your career journey.

4.0

Jun 4, 2025

Opinion

Associate director

Recommend

CEO approval

Business Outlook

Pros

Great management training and support from senior leadership!

Cons

There will always be challenges and obstacles with the job!

TouchPoint Support Services Response

1y

Thank you for taking the time to share your experience. We’re glad to hear you found value in our management training and support from senior leadership—developing strong leaders is a priority for us. We also recognize that every role comes with its challenges, and we appreciate your candid feedback and thoughtful advice. Thank you for being part of the TouchPoint team!

1.0

Jun 2, 2025

None

Line cook

Recommend

CEO approval

Business Outlook

Pros

None i can think of

Cons

Overworked and underpaid, makes no sense

TouchPoint Support Services Response

1y

Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. If you have not done so already, we encourage you to share your experiences with the Compass Group’s One HR number (877.311.4747), and they will be in contact with the appropriate team.

Viewing 16 - 18 of 374 Reviews

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

LAUNDRY SERVICE (FULL TIME)

DISHWASHER (FULL TIME)

DISHWASHER (FULL TIME)

DISHWASHER (PART TIME)