Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 19 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 15 reviews)); "Great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 11 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 24 reviews)); "Long hours and over worked." ((in 8 reviews)); "Lack of Training" ((in 6 reviews)); "LACK OF COMMUNICATION AND FAVORITISM" ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

5.0

Mar 3, 2021

Great company to work for

Project specialist

Recommend

CEO approval

Business Outlook

Pros

Culture, PTO, Benefits, management, flexibility

Cons

None that come to mind

TouchPoint Support Services Response

5y

Thank you for your feedback! TouchPoint appreciates all your hard work and allowing us the opportunity to work with you.

1.0

Feb 28, 2021

Worst company ever

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Currently there is no pros to working here. I mean unless you just need some money coming in.

Cons

-terrible contract negotiations, make it almost impossible to reach client goals and satisfaction which resulted in lost contracts. Huge turnover due to low pay for directors and below, and impossible goals

TouchPoint Support Services Response

5y

Thank you for your feedback. We are working on training and development programs for management so we can improve working environments. We really appreciate all your hard work and will make great efforts to improve.

3.0

Feb 27, 2021

Eh

Catering associate

Recommend

CEO approval

Business Outlook

Pros

Free food Great Coworkers Employee referral bonus

Cons

Busy Workdays Long Hours Lack of communication between management and staff

TouchPoint Support Services Response

5y

We appreciate your feedback. We strive to make a great working environment. TouchPoint appreciates your hard work and tenure with the company.

Viewing 220 - 222 of 374 Reviews

Jobs at TouchPoint Support Services

WAITER/WAITRESS (PART TIME)

FOOD SERVICE WORKER/CASHIER (FULL AND PART TIME)

DISHWASHER (PART TIME)

PATIENT SERVER (FULL TIME)

CASHIER/FOOD SERVICE WORKER (FULL TIME)