Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 19 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 15 reviews)); "Great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 11 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 24 reviews)); "Long hours and over worked." ((in 8 reviews)); "Lack of Training" ((in 6 reviews)); "LACK OF COMMUNICATION AND FAVORITISM" ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (374 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

5.0

Feb 16, 2021

A company that cares

Manager

Recommend

CEO approval

Business Outlook

Pros

My experience with TouchPoint has been incredibly positive. In my opinion, the company truly cares about its people. I have had many opportunities for growth and development and get to work with people who see me as a unique individual and not just another number. I feel like TouchPoint is a company that I can see myself working at far into the future.

Cons

Some seasons work is heavier and work life balance can be tough.

TouchPoint Support Services Response

5y

Thank you for your review! We appreciate everything you do at TouchPoint Support Services.

5.0

Feb 15, 2021

Phenomenal company

Recruitment and engagement specialist

Recommend

CEO approval

Business Outlook

Pros

The team I joined has been incredibly welcoming and extremely fun to work with. They are always there to help or direct me to the right person.

Cons

There are none at this time

TouchPoint Support Services Response

5y

Thank you for your review! We appreciate everything you do at TouchPoint Support Services and value all your hard work to support our associates, customers and patients.

1.0

Feb 8, 2021

RUN AS FAST AS YOU CAN FROM JOLIET IL

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work here if you love stupid managers.

Cons

Managers that do not have anything more than a H.S. Diploma, and it shows. Unprofessional. Rude. Just plain stupid. Employees laugh at their leaders because they are a joke. How dumb they are every single day.

TouchPoint Support Services Response

5y

Thank you for your feedback. If you have conflicts with management, we encourage you to reach out to HR and let them know. We are working on training and development programs for management so we can improve working environments. We really appreciate all your hard work and will make great efforts to improve.

Viewing 223 - 225 of 374 Reviews

Jobs at TouchPoint Support Services

WAITER/WAITRESS (PART TIME)

DISHWASHER (PART TIME)

PATIENT SERVER (FULL TIME)

FOOD SERVICE WORKER/CASHIER (FULL AND PART TIME)

CASHIER/FOOD SERVICE WORKER (FULL TIME)