Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 19 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 15 reviews)); "Great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 11 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 24 reviews)); "Long hours and over worked." ((in 8 reviews)); "Lack of Training" ((in 6 reviews)); "LACK OF COMMUNICATION AND FAVORITISM" ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

5.0

Feb 8, 2021

Excellent Culture and Amazing Team

Recruiter

Recommend

CEO approval

Business Outlook

Pros

I love working at TouchPoint! The company has an excellent inclusive work environment and our leadership team is incredible and welcoming. The company truly cares about its employees and continues create programs and opportunities to invest in the employees. The work culture, opportunities and work life balance that TouchPoint provides are difficult to find in other companies.

Cons

I do not have any this time

TouchPoint Support Services Response

5y

Thank you for your response! We appreciate everything you do at TouchPoint Support Services and value all the hard work you put in to help our associates, customers and patients.

1.0

Feb 6, 2021

Poor Management

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Health and Dental Insurance Tuition Reimbursement Uniform Discount Diversity 401k

Cons

Management Pay No room to grow in the hospital

TouchPoint Support Services Response

5y

Thank you for your response. We are sorry to hear about your experience at TouchPoint Support Services. We value all our current and former employee feedback. We are enhancing our Training programs to improve.

3.0

Feb 6, 2021

Average

Clinical dietitian

Recommend

CEO approval

Business Outlook

Pros

I worked in a very good hospital. The facility you're at really determines your experience. Good PTO with tenure.

Cons

Little opportunity for promotion, poor management, chaotic culture.

TouchPoint Support Services Response

5y

We appreciate your feedback! TouchPoint thanks you for your hard work during your tenure with the company.

Viewing 226 - 228 of 374 Reviews

Jobs at TouchPoint Support Services

WAITER/WAITRESS (PART TIME)

DISHWASHER (PART TIME)

PATIENT SERVER (FULL TIME)

FOOD SERVICE WORKER/CASHIER (FULL AND PART TIME)

CASHIER/FOOD SERVICE WORKER (FULL TIME)