Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"Good benefits and that is about all." ((in 18 reviews)); "A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "The TouchPoint culture is great." ((in 16 reviews)); "great coworkers" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 10 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 24 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews)); "15% of salaries for similar jobs." ((in 5 reviews)); "Despite repeated concerns regarding a hostile work environment, nothing is ever said or done." ((in 4 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

4.0

Mar 6, 2025

Lots of work on a salaried position. Management was great

Training manager

Recommend

CEO approval

Business Outlook

Pros

Great managers and leaders to work with.

Cons

Under paid for job that was required

TouchPoint Support Services Response

1y

Thank you for your feedback! We’re glad you had a positive experience with management and leadership. We also appreciate your input on compensation and will keep it in mind as we continue to improve. Best of luck in your future endeavors!

3.0

Mar 4, 2025

Okay Job for Now

Dietary aide

Recommend

CEO approval

Business Outlook

Pros

Great Connections, Pays the bills

Cons

Iffy management, hours are questionable

TouchPoint Support Services Response

1y

Thank you for sharing your experience at TouchPoint! We're glad to hear that you've been able to build great connections and that the position is helping to meet your needs. We’re always looking for ways to improve the employee experience, which is why we greatly value your feedback.

5.0

Feb 27, 2025

Apply With Us!

Food service worker

Recommend

CEO approval

Business Outlook

Pros

Arete is great at communication a flexible with your schedule which makes it a lot easier to talk to management!

Cons

I haven’t had any bad experiences yet so I can’t say anything

TouchPoint Support Services Response

1y

Thank you for your positive feedback! We're thrilled to hear that Arete’s communication and flexibility have made your experience with us easier. It’s great to know that you haven’t had any negative experiences so far, and we’ll continue to strive to maintain a supportive and flexible work environment. Thank you once again for all you do!

Viewing 22 - 24 of 374 Reviews

Jobs at TouchPoint Support Services

DISHWASHER (PART TIME)

DISHWASHER (FULL TIME)

LAUNDRY SERVICE (FULL TIME)

DISHWASHER (FULL TIME)

DISHWASHER (PART TIME)