Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "Good benefits and that is about all." ((in 15 reviews)); "The TouchPoint culture is great." ((in 15 reviews)); "great coworkers ok pay ok benefits" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 7 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 22 reviews)); "Long hours and over worked." ((in 9 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "LACK OF COMMUNICATION AND FAVORITISM" ((in 6 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (374 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

374 reviews

5.0

Oct 23, 2019

Fantastic company to work for

Director of food and nutrition services

Recommend

CEO approval

Business Outlook

Pros

Very involved management, very with the times and staying on top of all the new trends. Make associates feel very appreciated. Lots of training's to attend and recognition awards. CEO is very personable and welcoming.

Cons

They need to expand from just Ascension hospitals.

TouchPoint Support Services Response

6y

Hi - thanks for leaving a review. We're thrilled to hear that you enjoyed your time with TouchPoint Support Services and you felt appreciated. Good luck in your future endeavors and we are thankful for the time you spent with us.

1.0

Oct 7, 2019

Worst Company I have ever worked for

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Aside from the peers I met, that are wonderful talented individuals, there are none.

Cons

Everything - there is nothing redeemable about this company. Please, do not work here.

TouchPoint Support Services Response

6y

Hi there - thanks for taking the time to leave a review. We believe healthy relationships between associates is very important. Please reach out to your HR Support Team. They'll be able to help you with the specific issues you're facing. Thanks for being a part of the TouchPoint family and taking the time to provide feedback.

1.0

Sep 2, 2019

Overworked

Patient services supervisor

Recommend

CEO approval

Business Outlook

Pros

Good pay, good benefits good team

Cons

Horrible work life balance overworked

TouchPoint Support Services Response

6y

Hello – thank you for taking the time to leave us a review. We are appreciative of all of our associates who work so hard each and every day. Thank you for your constructive feedback, as it will be beneficial to our employees. Thank you for being a part of the TouchPoint family!

Viewing 268 - 270 of 374 Reviews

Jobs at TouchPoint Support Services

FOOD SERVICE WORKER (PART TIME)

PATIENT SERVER (PART TIME)

PATIENT OBSERVATION LEAD (FULL TIME)

WAIT STAFF ASSOCIATE (PART TIME)

PATIENT OBSERVATION LEAD (FULL AND PART TIME)