Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"A whole lotta good people with their hearts and minds in the right place." ((in 16 reviews)); "Good benefits and that is about all." ((in 15 reviews)); "The TouchPoint culture is great." ((in 15 reviews)); "great coworkers ok pay ok benefits" ((in 12 reviews)); "Growth opportunities with parent conpany" ((in 7 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 22 reviews)); "Long hours and over worked." ((in 9 reviews)); "15% of salaries for similar jobs." ((in 6 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "LACK OF COMMUNICATION AND FAVORITISM" ((in 6 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

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TouchPoint Support Services

Part of Compass Group USA

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(374 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.5

Senior management

TouchPoint Support Services has an employee rating of 2.9 out of 5 stars, based on 374 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchPoint Support Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

374 reviews

3.0

Aug 23, 2019

It's a job

Cook

Recommend

CEO approval

Business Outlook

Pros

Money is always good. You have to work for a living.

Cons

The management is a bit neurotic

TouchPoint Support Services Response

Hi there, thank you for making time to take a review. We are happy that you are enjoying your position and appreciate your constructive feedback. Thank you for being a part of the TouchPoint family!

1.0

Aug 13, 2019

DO NOT WORK FOR THIS COMPANY!!!!

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

You get paid on time.

Cons

Entirely to many to list

TouchPoint Support Services Response

Hi there, thanks for leaving us a review. It is unfortunate that your time here was not what you'd hoped. Your recommendations will help us continue to grow and support our current employees. Good luck in your future endeavors and we are thankful for the time you spent with us.

4.0

Aug 5, 2019

Good job, but RDs not valued as much as other employees

Clinical dietitian

Recommend

CEO approval

Business Outlook

Pros

Annual memberships fees to CDR/AND paid for by company 25 PTO days per year (increases to 30 after 5 years) Pre-made education handouts available for use Annual performance appraisal, usually resulting in a 3% raise

Cons

Touchpoint is first and foremost a food service company and food service activities are ALWAYS prioritized over clinical nutrition. You will be expected to perform meal rounds in addition to your everyday patient load. High turnover rate among dietitians means that you are constantly understaffed. No compensation for overtime work since you are hired on salary.

TouchPoint Support Services Response

Hello there, thanks for leaving us a review. We are so glad to hear you’re enjoying your experience and that you share our compassion for the people we serve. We appreciate the hard work our associates do each and every day. Thank you for being a part of the TouchPoint family!

Viewing 271 - 273 of 374 Reviews

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It's a job

DO NOT WORK FOR THIS COMPANY!!!!

Good job, but RDs not valued as much as other employees

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