TouchTunes reviews

2.9

43% would recommend to a friend

(129 total reviews)
avatar

Ross Honey

32% approve of CEO

27% positive business outlook

TouchTunes has an employee rating of 2.9 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchTunes employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

129 reviews
3.0
Mar 26, 2016

Carpe Diem

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

While music related, you're really getting the opportunity to work in the currency-activated amusement and vending business. The industry is made up of products such as pool tables, dart boards, pinball machines, ATMs and Jukeboxes, which are place and serviced in locations like bars, restaurants, and family entertainment centers. This is comparatively different from companies like Pandora, Spotify and other digital music service providers, with products that can be consumed anywhere. Learn more at www.amoa.com.

Cons

The autonomous nature of a lucrative Jukebox business has created a comfortable and defensive mindset within leadership, plaguing the organization and most importantly a wave of intelligent youth that has lead to turnover.

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TouchTunes Response
8y
Thanks for your feedback. I appreciate you providing some additional context on our business. Outside of gambling, we are the largest player in the amusement and vending industry by far. Location-based entertainment businesses like ours are awesome, profitable and digital technology only enhances the business, as opposed to disrupts it. I hear your message of "be more innovative" loud and clear and I am very pleased with our progress in the more than 2 years since you posted this review. Our partnership with Foursquare is a great example of this. We use their technology to provide personalized in-app messages to users when they are in a location with a jukebox (e.g., You like Kendrick Lamar, he is popular in this location, why don't you play a track). It gets a great response from our users and is frequently cited as the most compelling location-triggered messaging in the market today.
5.0
Feb 19, 2016
Recommend
CEO approval
Business Outlook

Pros

I have worked at TouchTunes for 6 years and have had unbelievable professional growth during this time. TouchTunes is a great place to learn and develop. There are constantly new initiatives and projects for those who are smart and willing to work hard. Executives and management are accessible and supportive. The work environment is pleasant and there are many social activities both in and out of the office - music plays all day, the people are smart and fun and the dress code is casual.

Cons

Hours can sometimes be long, but this is not a bad thing when you enjoy your work. No matching 401(k) and weak fringe benefits. Internal technology needs some updating.

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TouchTunes Response
8y
Thank you for your positive review. I appreciate it. I am glad you feel executives and management are accessible and supportive, as that is really important to me. On 401K matching, I am excited to share that we launched that in 2018.
5.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

TouchTunes has 25 years of history, but is always on the forefront of the industry and considering new ways to grow the business and create great products for the consumers. This means we get to work on cool projects and new ideas, with a test and learn approach. There is a good mix of people who have been here a long time a new people who bring new ideas, and I've found that there is openness to learn from each other. One of our values is Bring the Fun and I personally really enjoy those I work with and events planned to connect outside of meetings.

Cons

It is a fast pace and a lot going on so need to enjoy making an impact through hard work and finding solutions.

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TouchTunes Response
1y
Thank you for this review! I am glad you are enjoying your time with us. I also love the mix of veterans and newcomers we have at the company. We do operate at a fast pace, which is why we remain a leader in our space, and I agree that those who are motivated by having an impact will be happiest at TouchTunes.
Viewing 34 - 36 of 129 Reviews

Glassdoor has 135 TouchTunes reviews submitted anonymously by TouchTunes employees. Read employee reviews and ratings on Glassdoor to decide if TouchTunes is right for you.