TouchTunes reviews

Thanks for your thoughts on what is going well and where we can improve. Work-life balance and employee empowerment are really important to us, and I am glad it shows up for you. On the concerns you raise: - Office Culture - I hear you. One of the critical challenges for us in this hybrid remote work environment is fostering a strong culture when everyone is not co-located. I think we have made improvements here since you posted this, but we are in good company with other businesses still figuring out how to do this effectively. - Understaffed - We have done a LOT of hiring since June '22, including in HR, and I hope you feel a lot better about this now. - Clarity between engineering and product management - I can see why you would have this concern during this time period. The good news is that two weeks ago, we hired a new Chief Product Officer, Brian Gottesman, and his top priority with Quentin, our CTO, is to create that clarity for everyone. Thanks, -Ross, CEO

Thanks for sharing. I am disappointed you didn't feel you had a good experience with us. While I can't speak to the specifics of you being micro-managed, I agree that it isn't ideal. We coach our managers extensively to focus on outputs and expectations with employees. In our last employee poll in10/22, 91% of employees said their manager encourages initiative and independence. While I will always strive to get to 100%, I feel pretty good about where we are now. On the work-life balance issue, I hear you that instability in this area can be a real challenge, and we certainly strive to minimize that. In that same poll, 80% of employees felt they could have a good work-life balance. Lastly, with regards to career growth, that can be a more nuanced issue, as it depends on the role, level, and where the business is investing. Regardless, we have invested a lot in developing clear career paths in our technology organization and will look to do so in the rest of the company in 2023. -Ross, CEO