TouchTunes reviews

2.9

43% would recommend to a friend

(129 total reviews)
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Ross Honey

32% approve of CEO

27% positive business outlook

TouchTunes has an employee rating of 2.9 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchTunes employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

129 reviews
2.0
Dec 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy to work from home.

Cons

difficult to integrate the team mindset. Hardly accepting novel approaches and ideas.

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TouchTunes Response
2y
I’m glad you appreciated the flexibility of working from home multiple days a week with our hybrid work schedule. Thank you for sharing your feedback on the team mindset and novel approaches. We’ve worked hard to incorporate both of those into our company values and culture, and I’m disappointed that that wasn’t your experience –- but with your feedback, we can be better in the future. I wish you all the best in your future roles. Thanks, Ross
3.0
Oct 3, 2022

work life balance

Recommend
CEO approval
Business Outlook

Pros

Good culture, diverse environment, good benefits. Supportive management

Cons

salary below market low pay and high expectations

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TouchTunes Response
3y
Thanks for your feedback. We work a lot on culture, which is critical to a great work environment. Quentin, our CTO, has done a great job creating the most diverse office in TouchTunes, with people from all over the world. I hear you on comp. We work hard to offer rewards in line with the market, although that has been challenging in the last 18 months with so much hiring in technology. We welcome employee feedback on this and will do our best to address any concerns here. -Ross, CEO
2.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- Work life balance (flexible on days off) - Lots of room to take ownership outside of your normal responsibilities (great for young devs who wan't to quickly gain experience)

Cons

- Office culture is on a down trend - Every team (especially HR) is understaffed - Lack of clarity from engineering management and product management

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TouchTunes Response
3y
Thanks for your thoughts on what is going well and where we can improve. Work-life balance and employee empowerment are really important to us, and I am glad it shows up for you. On the concerns you raise: - Office Culture - I hear you. One of the critical challenges for us in this hybrid remote work environment is fostering a strong culture when everyone is not co-located. I think we have made improvements here since you posted this, but we are in good company with other businesses still figuring out how to do this effectively. - Understaffed - We have done a LOT of hiring since June '22, including in HR, and I hope you feel a lot better about this now. - Clarity between engineering and product management - I can see why you would have this concern during this time period. The good news is that two weeks ago, we hired a new Chief Product Officer, Brian Gottesman, and his top priority with Quentin, our CTO, is to create that clarity for everyone. Thanks, -Ross, CEO
Viewing 106 - 108 of 129 Reviews

Glassdoor has 135 TouchTunes reviews submitted anonymously by TouchTunes employees. Read employee reviews and ratings on Glassdoor to decide if TouchTunes is right for you.